{"podcast":{"title":"Built To Lead","slug":"built-to-lead-7706683","podcast_index_feed_id":7706683,"rss_url":"https://feeds.megaphone.fm/TBC7314954133","website_url":"https://www.agentsync.com.au","image_url":"https://megaphone.imgix.net/podcasts/c12c0130-0886-11f1-be42-1378354579fa/image/57b2e3e12db322866a1aa188685b9758.png?ixlib=rails-4.3.1&max-w=3000&max-h=3000&fit=crop&auto=format,compress","author":"TBC Studios","episode_count":35,"summary":"We know that the foundation of any great business is their team, but most of us are never taught how to lead them. So I wanted to sit down with the best leaders and founders in the world and find out how they did it. Who did they hire? What mistakes did they make? And what do they wish someone had told them years ago? These are the stories they haven't told before and the things that made the biggest difference in their business. If you want to stop being the bottleneck in your business, delegate properly and build a culture that people can’t wait to be part of Subscribe now wherever you're listening because you won't wanna miss these episodes.","last_synced_at":"2026-09-22T06:17:30.105417+00:00","page_url":"https://stenobird.com/podcast/built-to-lead-7706683"},"episode":{"title":"How to Scale a 100+ Person Team (Without Crashing Margins or Burning Out) with Jack Henderson","slug":"how-to-scale-a-100-person-team-without-crashing-margins-or-burning-out-with-jack-henderson","published_at":"2026-09-07T19:00:00+00:00","page_url":"https://stenobird.com/podcast/built-to-lead-7706683/how-to-scale-a-100-person-team-without-crashing-margins-or-burning-out-with-jack-henderson","show_page_url":"https://stenobird.com/podcast/built-to-lead-7706683","url":"https://traffic.megaphone.fm/TBC6925750075.mp3","audio_url":"https://traffic.megaphone.fm/TBC6925750075.mp3","summary":"If your headcount is growing but your bottom-line profitability and operational control are slipping, your business design is leaking serious cash.  I In this episode I sit down with Jack Henderson, founder of Henderson Advocacy and one of Australia’s most aggressive operators. Jack went from getting fired from his first buyer’s agency job to scaling a multi-entity brand with over 120 internal employees, 60 advocates, and 1,200+ properties under management in just 24 months.  He breaks down the harsh truths of rapid headcount growth, why traditional commission-driven models alienate high performers, how to handle toxic hires immediately, and the exact leadership mechanics required to build a high-retention enterprise.   Tune in to get the direct blueprint for building accountable teams, structuring corporate entities to protect capital, and leading from the front as a founder.  Key moments: 00:00: Why Hiring the Wrong People Destroys Business Growth 03:33: The Real Cost of Bad Hires 08:36: Why Soft Leaders Avoid Hard Conversations 14:19: How to Fix Broken Commission Structures 17:00: The Real Reason Traditional Agency Models Don't Scale 22:56: How Authentic Personal Branding Outperforms Suits & Studios 27:28: Why Brand Authority Protects You During PR Crises 32:26: The Truth About Founders Moving Overseas to Save Tax 44:29: How to Use Holding Companies for Maximum Tax Effectiveness 48:00: Why Geographic Focus is a Founder's Ultimate Superpower If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠ Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠ And see behind the scenes content over…","meta_description":"If your headcount is growing but your bottom-line profitability and operational control are slipping, your business design is leaking serious cash. …","key_points":[],"chapters":[],"topics":[],"duration_seconds":3592,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/built-to-lead-7706683/episodes/how-to-scale-a-100-person-team-without-crashing-margins-or-burning-out-with-jack-henderson/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/built-to-lead-7706683/how-to-scale-a-100-person-team-without-crashing-margins-or-burning-out-with-jack-henderson.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}