{"podcast":{"title":"Building With Metal","slug":"building-with-metal-7068345","podcast_index_feed_id":7068345,"rss_url":"https://www.spreaker.com/show/6366442/episodes/feed","website_url":"https://www.spreaker.com/podcast/building-with-metal--6366442","image_url":"https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/a353bb7aecd0792ac9a0bce99ee7a41d.jpg","author":"Jessica Hall","episode_count":64,"summary":"Welcome to The Building with Metal Podcast, presented by McElroy Metal. Whether you're a contractor, architect, designer, or building owner, we're here to help you build better with metal. This is your source for insights and tips on metal roofing, metal walls, and metal building construction.","last_synced_at":"2026-07-08T08:27:35.082409+00:00","page_url":"https://stenobird.com/podcast/building-with-metal-7068345"},"episode":{"title":"Episode 47 - Turning Challenges into Trust: The Castlebrook Barns Story","slug":"episode-47-turning-challenges-into-trust-the-castlebrook-barns-story","published_at":"2025-11-12T13:59:59+00:00","page_url":"https://stenobird.com/podcast/building-with-metal-7068345/episode-47-turning-challenges-into-trust-the-castlebrook-barns-story","show_page_url":"https://stenobird.com/podcast/building-with-metal-7068345","url":"https://www.spreaker.com/episode/episode-47-turning-challenges-into-trust-the-castlebrook-barns-story--68537084","audio_url":"https://api.spreaker.com/download/episode/68537084/text_to_speech_b7eae167_3010_4c3d_a963_0e70fed86a7b.mp3","summary":"In Episode 47 of The Building with Metal Podcast, I sit down with Spencer Graffam, President of CastleBrook Barns, to discuss the importance of turning challenges into opportunities for trust and loyalty. We delve into the story of a project for The Shea Center, where a misunderstanding led to a critical learning moment for CastleBrook. Spencer shares how they transformed a potential setback into a chance for improvement, emphasizing the value of proactive customer service and open communication. Listeners will gain insights into the significance of building relationships and adapting business practices to enhance customer satisfaction in the construction industry. Tune in for an engaging conversation that highlights the power of listening and learning in achieving long-term success.","meta_description":"In Episode 47 of The Building with Metal Podcast, I sit down with Spencer Graffam, President of CastleBrook Barns, to discuss the importance of turning ch…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2036,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/building-with-metal-7068345/episodes/episode-47-turning-challenges-into-trust-the-castlebrook-barns-story/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/building-with-metal-7068345/episode-47-turning-challenges-into-trust-the-castlebrook-barns-story.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}