{"podcast":{"title":"Building Better CMOs and Marketing Leaders","slug":"building-better-cmos-and-marketing-leaders-6393422","podcast_index_feed_id":6393422,"rss_url":"https://feeds.megaphone.fm/buildingbettercmos","website_url":"https://www.mmaglobal.com/","image_url":"https://megaphone.imgix.net/podcasts/dda6df20-f8fc-11ed-b126-cbcfd256c207/image/84a91de7e81e94aedd1942386a62490b.png?ixlib=rails-4.3.1&max-w=3000&max-h=3000&fit=crop&auto=format,compress","author":"MMA Global / LightningPod","episode_count":57,"summary":"Marketing leaders are facing constant new challenges. If you want to stay ahead of the curve, listen to Building Better CMOs, from the nonprofit thinktank MMA Global. It's a podcast about the future of marketing and how marketers can get smarter & stronger, hosted by MMA CEO Greg Stuart. Greg interviews some of the wisest and most successful CMOs in the business, who share crucial insights about what their industry gets wrong, how to get to the C-Suite, and how to unlock the true power of marketing. You'll gain a deeper understanding of the evolving purpose of marketing leaders, and learn actionable strategies to overcome obstacles. Produced by LightningPod.fm. For transcripts and more, visit bettercmos.com","last_synced_at":null,"page_url":"https://stenobird.com/podcast/building-better-cmos-and-marketing-leaders-6393422"},"episode":{"title":"Ravi Kandikonda, SVP of Marketing at Zillow: Customer Experience First","slug":"ravi-kandikonda-svp-of-marketing-at-zillow-customer-experience-first","published_at":"2025-02-05T08:30:00+00:00","page_url":"https://stenobird.com/podcast/building-better-cmos-and-marketing-leaders-6393422/ravi-kandikonda-svp-of-marketing-at-zillow-customer-experience-first","show_page_url":"https://stenobird.com/podcast/building-better-cmos-and-marketing-leaders-6393422","url":"https://bettercmos.com/kandikonda","audio_url":"https://pdst.fm/e/traffic.megaphone.fm/NOTDI3996040370.mp3?updated=1738629465","summary":"Watch this interview on YouTube Full transcript — \"Our grand purpose is to make home a reality for more and more people,\" says Ravi Kandikonda, SVP of Marketing at Zillow. Today on Building Better CMOs, he and Greg Stuart discuss the significance of empathy in brand messaging, and the importance of integrating product knowledge, customer experience, and business outcomes to effectively connect with audiences. Ravi emphasizes that marketers should actively shape solutions, not just identify pain points, and explains how Zillow views AI as a tool for more effective marketing. — Follow Building Better CMOs in your podcast app Rate & review the podcast Links: Ravi's LinkedIn Greg's LinkedIn This episode was produced and edited by Eric Johnson from LightningPod.fm.","meta_description":"Watch this interview on YouTube Full transcript — \"Our grand purpose is to make home a reality for more and more people,\" says Ravi Kandikonda, SVP of Mar…","key_points":[],"chapters":[],"topics":[],"duration_seconds":3178,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/building-better-cmos-and-marketing-leaders-6393422/episodes/ravi-kandikonda-svp-of-marketing-at-zillow-customer-experience-first/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/building-better-cmos-and-marketing-leaders-6393422/ravi-kandikonda-svp-of-marketing-at-zillow-customer-experience-first.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}