{"podcast":{"title":"BlockHash","slug":"blockhash-327026","podcast_index_feed_id":327026,"rss_url":"https://anchor.fm/s/b6ca5c4/podcast/rss","website_url":"https://www.blockhashpodcast.com","image_url":"https://d3t3ozftmdmh3i.cloudfront.net/production/podcast_uploaded_nologo/1816697/1816697-1680646026420-77140c9b320b1.jpg","author":"BlockHash LLC","episode_count":761,"summary":"Welcome to the most electrifying technology podcast on the planet! Buckle up as we dive headfirst into the thrilling world of Blockchain, Bitcoin, Crypto, DeFi, Web3, Artificial Intelligence, IoT, and the Metaverse. We've got the hottest tech startups, the coolest CEOs, the most innovative founders, the most influential influencers and the savviest investors, all sharing their wisdom with us every single week. So buckle up and join your host Brandon Zemp for a technology deep-dive. Ready to have your mind blown? Let's get started!","last_synced_at":"2026-07-30T02:17:32.065194+00:00","page_url":"https://stenobird.com/podcast/blockhash-327026"},"episode":{"title":"Ep. 741 Conviva | Consumer-Facing AI Agents (feat. Keith Zubchevich)","slug":"ep-741-conviva-consumer-facing-ai-agents-feat-keith-zubchevich","published_at":"2026-06-05T13:00:00+00:00","page_url":"https://stenobird.com/podcast/blockhash-327026/ep-741-conviva-consumer-facing-ai-agents-feat-keith-zubchevich","show_page_url":"https://stenobird.com/podcast/blockhash-327026","url":"https://podcasters.spotify.com/pod/show/blockhash-podcast/episodes/Ep--741-Conviva--Consumer-Facing-AI-Agents-feat--Keith-Zubchevich-e3kbrvl","audio_url":"https://traffic.megaphone.fm/APO7710354119.mp3","summary":"For episode 741 of the BlockHash Podcast, host Brandon Zemp is joined by Keith Zubchevich, President and CEO of Conviva. Keith Zubchevich is president and CEO of Conviva, where he helps digital businesses understand what their customers actually experience — not just what dashboards say is happening. He leads Conviva’s work at the intersection of agentic AI, real-time analytics, and customer experience, with a focus on measuring outcomes, friction, and risk once AI is deployed in production. Learn how Conviva gives AI agents context at conviva.ai 📣 This episode is brought to you by Sumsub. Sumsub is a leading full-cycle verification platform purpose-built for the crypto industry, chosen by 8 out of 10 of the biggest global exchanges. It helps VASPs, exchanges, and DeFi platforms prevent fraud, stay compliant, and scale globally. From instant KYC and KYB to automated crypto transaction monitoring, as well as full Travel Rule compliance. With over 1,800+ VASPs in their Travel Rule ecosystem, their no-code platform adapts to evolving threats, market demands, and global regulations. Trusted by over 4,000 clients in fintech and crypto, Sumsub combines blockchain intelligence, identity verification, and behavioral fraud detection in a single orchestration layer. This allows you to screen, score, and monitor at every step of the customer journey without adding friction for trusted users. You can learn more about Sumsub at https://sumsub.com Check out Sumsub’s YouTube channel here: https://bit.ly/SubscribeToSumsub ⏳ Timestamps: (0:00) Introduction (2:32) Who is Keith Zubchevich? (5:52) What is Conviva? (8:25) Agentic AI has a context issue (12:54) Conviva use-cases (15:07) Industries where Agentic AI will have the biggest impact (18:25) Sumsub (19:09) Public Investing (19:53)…","meta_description":"For episode 741 of the BlockHash Podcast, host Brandon Zemp is joined by Keith Zubchevich, President and CEO of Conviva. Keith Zubchevich is president and…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1893,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/blockhash-327026/episodes/ep-741-conviva-consumer-facing-ai-agents-feat-keith-zubchevich/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/blockhash-327026/ep-741-conviva-consumer-facing-ai-agents-feat-keith-zubchevich.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}