{"podcast":{"title":"Bling Talks: Insights from the Jewelers’ World","slug":"bling-talks-insights-from-the-jewelers-world-6458189","podcast_index_feed_id":6458189,"rss_url":"https://feeds.captivate.fm/bling-talks-jewelryboxai/","website_url":"https://bling-talks-jewelryboxai.captivate.fm","image_url":"https://artwork.captivate.fm/944632f0-210f-4e3f-bc13-cb5480edde42/-YK-BwuhfdaFSWQppPX068q1.jpg","author":"Anthony Haddad","episode_count":49,"summary":"Jewelrybox.ai presents \"Bling Talks: Insights from the Jewelers’ World\" is a must-listen podcast that shines a spotlight on the brilliant minds and innovative spirits driving the glamorous world of jewelry. Each week, join our host as we explore the inspiring stories of successful bridal jewelers, business moguls, and pioneers who've carved their niches in the competitive landscape. From decorated designers, sales professionals, entrepreneurs, and owners of small boutiques into thriving empires, we'll reveal the secrets that define success across the jewelry business. Whether you're a jeweler, retailer, or anyone interested in the fusion of creativity, technology, and entrepreneurship, \"Bling Talks\" offers invaluable insights into the multifaceted world of jewelry retailing and design. Tune in to uncover the business acumen, innovation, and personal tenacity that have shaped the careers of today's industry leaders. The world of jewelry isn't just about sparkles; it's about strategy, success, and the future. Let's talk Bling!\"","last_synced_at":"2026-09-12T02:18:02.860399+00:00","page_url":"https://stenobird.com/podcast/bling-talks-insights-from-the-jewelers-world-6458189"},"episode":{"title":"Surviving 40 Years in the Jewelry Game with Ramez Khoja","slug":"surviving-40-years-in-the-jewelry-game-with-ramez-khoja","published_at":"2026-09-03T13:00:00+00:00","page_url":"https://stenobird.com/podcast/bling-talks-insights-from-the-jewelers-world-6458189/surviving-40-years-in-the-jewelry-game-with-ramez-khoja","show_page_url":"https://stenobird.com/podcast/bling-talks-insights-from-the-jewelers-world-6458189","url":"https://bling-talks-jewelryboxai.captivate.fm/episode/from-mall-kiosk-to-rolexes-ramez-khoja","audio_url":"https://episodes.captivate.fm/episode/ee339763-0388-4d30-a348-8885366803e4.mp3","summary":"Ramez Khoja never expected jewelry to become his career. After high school, he went to college for musical theater. Then COVID changed the plan and brought him back into the family jewelry business—not as the kid who spent school breaks around the store, but as an adult beginning to understand why customers kept coming back and where the business could grow. In this episode of Bling Talks , Anthony Haddad sits down with Ramez Khoja of Shaan’s Jewelers in Augusta, Georgia to talk about the realities of operating and evolving a family jewelry business. Ramez shares how the business grew gradually from smaller-ticket merchandise into gold, diamonds, custom jewelry, and luxury watches. He also explains what makes selling jewelry inside a mall different, why customers may negotiate more when competing stores are only steps away, and why great salespeople have to adapt their communication style to whoever walks through the door. The conversation also gets into Rolex and Cartier, custom watches, aftermarket parts, and Ramez’s perspective on icing out a Rolex—especially when someone is thinking about the watch as an asset rather than simply buying it because they love the look. Anthony and Ramez then move into customer follow-up, CRM systems, GoHighLevel, iMessage, and the challenge of introducing new technology to experienced employees who have been working successfully for years. Ramez also explains how he has started using AI to help employees create more personal customer responses and repair updates—without losing the human side of the relationship. And one of the most memorable parts of the conversation comes when Ramez shares the story of being pepper-sprayed during a Rolex theft by someone he trusted, and how that experience changed his approach to security and encoura…","meta_description":"Ramez Khoja never expected jewelry to become his career. After high school, he went to college for musical theater. Then COVID changed the plan and brough…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2313,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/bling-talks-insights-from-the-jewelers-world-6458189/episodes/surviving-40-years-in-the-jewelry-game-with-ramez-khoja/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/bling-talks-insights-from-the-jewelers-world-6458189/surviving-40-years-in-the-jewelry-game-with-ramez-khoja.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}