{"podcast":{"title":"Bling Talks: Insights from the Jewelers’ World","slug":"bling-talks-insights-from-the-jewelers-world-6458189","podcast_index_feed_id":6458189,"rss_url":"https://feeds.captivate.fm/bling-talks-jewelryboxai/","website_url":"https://bling-talks-jewelryboxai.captivate.fm","image_url":"https://artwork.captivate.fm/944632f0-210f-4e3f-bc13-cb5480edde42/-YK-BwuhfdaFSWQppPX068q1.jpg","author":"Anthony Haddad","episode_count":49,"summary":"Jewelrybox.ai presents \"Bling Talks: Insights from the Jewelers’ World\" is a must-listen podcast that shines a spotlight on the brilliant minds and innovative spirits driving the glamorous world of jewelry. Each week, join our host as we explore the inspiring stories of successful bridal jewelers, business moguls, and pioneers who've carved their niches in the competitive landscape. From decorated designers, sales professionals, entrepreneurs, and owners of small boutiques into thriving empires, we'll reveal the secrets that define success across the jewelry business. Whether you're a jeweler, retailer, or anyone interested in the fusion of creativity, technology, and entrepreneurship, \"Bling Talks\" offers invaluable insights into the multifaceted world of jewelry retailing and design. Tune in to uncover the business acumen, innovation, and personal tenacity that have shaped the careers of today's industry leaders. The world of jewelry isn't just about sparkles; it's about strategy, success, and the future. Let's talk Bling!\"","last_synced_at":"2026-09-12T02:18:02.860399+00:00","page_url":"https://stenobird.com/podcast/bling-talks-insights-from-the-jewelers-world-6458189"},"episode":{"title":"How Randy Horgan Built a Watch Repair Empire with Trust & Tech","slug":"how-randy-horgan-built-a-watch-repair-empire-with-trust-tech","published_at":"2025-04-17T13:00:00+00:00","page_url":"https://stenobird.com/podcast/bling-talks-insights-from-the-jewelers-world-6458189/how-randy-horgan-built-a-watch-repair-empire-with-trust-tech","show_page_url":"https://stenobird.com/podcast/bling-talks-insights-from-the-jewelers-world-6458189","url":"https://bling-talks-jewelryboxai.captivate.fm/episode/how-randy-horgan-built-a-watch-repair-empire-with-trust-tech","audio_url":"https://podcasts.captivate.fm/media/79e27317-1343-4a24-aeed-72dafe23403d/How-Randy-Horgan-Built-a-Watch-Repair-Empire-with-Trust-Tech.mp3","summary":"This episode of Bling Talks is sponsored by Once Insurance! They offer simple, affordable jewelry insurance with a one-time payment for five years of coverage—no renewals, no hidden fees, and no appraisals needed. Perfect for jewelers and jewelry owners looking for hassle-free protection. Learn more at https://www.onceinsurance.com/ and see how they can help protect your valuables. In this episode, Anthony chats with Randy Horgan, President of Watch Repairs USA, a mail-in watch repair company that’s completed over 400,000 repairs nationwide. Randy shares how the business fills a critical gap left by traditional jewelers, offering trusted repairs for everything from luxury brands to vintage heirlooms—all online. They discuss the challenges of sourcing rare parts, managing expectations with transparency, and the power of great communication. Randy also breaks down their growth through SEO, paid ads, and the early role AI plays in content creation. His advice? Stay hands-on and focused on the customer. Inside This Episode: ✔️How a Mail-In Model Disrupts Traditional Watch Repairs ✔️Managing Customer Trust Through Transparency & Over-Communication ✔️Scaling a Service Business with SEO, Ads & Automation ✔️Exploring AI for Content Creation & Funnel Building ✔️The Importance of Being Hands-On as a Business Owner ✔️Preserving Memories Through Personalized Service ✔️The Role of Community in Small Business Growth 👉 Ready to upgrade your social media game? Try JewelryBox.AI to streamline your content creation and boost engagement today! Helpful Links: Website: https://www.jewelrybox.ai Book a Demo: https://bit.ly/4fiSXMK Free Trial: https://bit.ly/3UmHe7Y AI Consultation: https://bit.ly/3Yk7vFd Bling Talks Podcast: https://bit.ly/4dYJ0TL Company Website: https://jewelr…","meta_description":"This episode of Bling Talks is sponsored by Once Insurance! They offer simple, affordable jewelry insurance with a one-time payment for five years of cove…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2272,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/bling-talks-insights-from-the-jewelers-world-6458189/episodes/how-randy-horgan-built-a-watch-repair-empire-with-trust-tech/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/bling-talks-insights-from-the-jewelers-world-6458189/how-randy-horgan-built-a-watch-repair-empire-with-trust-tech.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}