{"podcast":{"title":"BJGP Interviews","slug":"bjgp-interviews-1317540","podcast_index_feed_id":1317540,"rss_url":"https://feeds.captivate.fm/bjgp/","website_url":"https://www.bjgplife.com/podcast","image_url":"https://artwork.captivate.fm/a0571431-c754-4d19-aa78-8985285552a9/a2latk3exjxonxk7ainz9t7w.jpg","author":"The British Journal of General Practice","episode_count":200,"summary":"Listen to BJGP Interviews for the latest updates on primary care and general practice research. Hear from researchers and clinicians who will update and guide you to the best practice. We all want to deliver better care to patients and improve health through better research and its translation into practice and policy. The BJGP is a leading international journal of primary care with the aim to serve the primary care community. Whether you are a general practitioner or a nurse, a researcher, we publish a full range of research studies from RCTs to the best qualitative literature on primary care. In addition, we publish editorials, articles on the clinical practice, and in-depth analysis of the topics that matter. We are inclusive and determined to serve the primary care community. BJGP Interviews brings all these articles to you through conversations with world-leading experts. The BJGP is the journal of the UK's Royal College of General Practitioners (RCGP). The RCGP grant full editorial independence to the BJGP and the views published in the BJGP do not necessarily represent those of the College. For all the latest research, editorials and clinical practice articles visit BJGP.or…","last_synced_at":null,"page_url":"https://stenobird.com/podcast/bjgp-interviews-1317540"},"episode":{"title":"What do patients really want? Rethinking general practice access","slug":"what-do-patients-really-want-rethinking-general-practice-access","published_at":"2025-06-24T07:00:00+00:00","page_url":"https://stenobird.com/podcast/bjgp-interviews-1317540/what-do-patients-really-want-rethinking-general-practice-access","show_page_url":"https://stenobird.com/podcast/bjgp-interviews-1317540","url":"https://bjgplife.com/what-do-patients-really-want-rethinking-general-practice-access","audio_url":"https://episodes.captivate.fm/episode/3fd26de4-fb13-4277-9a5b-0aa27958c1a4.mp3","summary":"Today, we’re speaking to Professor Helen Atherton.&nbsp;Helen is Professor of Primary Care Research based at the University of Southampton. Title of paper: What do patients want from access to UK general practice? Available at: https://doi.org/10.3399/BJGP.2024.0582 Widely accepted as perpetuated by the media is that patients are unhappy with access to general practice and desire faster access to a general practitioner. This review sought to summarise the research evidence about reported patient wants from access to general practice. Patients wanted to easily make an appointment in a timely fashion, to have a positive relationship with the practice, to see a specific clinician and choose consultation modality according to individual circumstance. Communication and being kept informed about access throughout the process of making and having an appointment, was something patients wanted, and this could be addressed by general practice. Transcript This transcript was generated using AI and has not been reviewed for accuracy. Please be aware it may contain errors or omissions. Speaker A 00:00:00.480 - 00:01:00.150 Hello and welcome to BJGP Interviews. I'm Nada Khan and I'm one of the Associate Editors of the bjgp. Thanks for listening to this podcast today. In today's episode, we're speaking to Professor Helen Atherton. Helen is professor of Primary Care Research based at the University of Southampton, and we've only just speaking to her recently on this podcast about the increasing digitalization of general practice. This time we're speaking to her about her recent paper here in the BJDP titled what Do Patients Want from Access to UK General Practice? So, hi, Helen. It's really nice to speak again about this area of research and I guess I just wanted to start by saying th…","meta_description":"Today, we’re speaking to Professor Helen Atherton. Helen is Professor of Primary Care Research based at the University of Southampton. Title of paper…","key_points":[],"chapters":[],"topics":[],"duration_seconds":959,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/bjgp-interviews-1317540/episodes/what-do-patients-really-want-rethinking-general-practice-access/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/bjgp-interviews-1317540/what-do-patients-really-want-rethinking-general-practice-access.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}