{"podcast":{"title":"Beyond The Pilot: Enterprise AI in Action","slug":"beyond-the-pilot-enterprise-ai-in-action-7531113","podcast_index_feed_id":7531113,"rss_url":"https://feeds.megaphone.fm/UTEAU6270845142","website_url":null,"image_url":"https://megaphone.imgix.net/podcasts/2eacf1e6-89b2-11f0-8a6f-13263c2b3be9/image/303aa3d4fcd77adce1002a0f6735a3fb.png?ixlib=rails-4.3.1&max-w=3000&max-h=3000&fit=crop&auto=format,compress","author":"VentureBeat","episode_count":32,"summary":"AI gets real here. On “Beyond the Pilot,” top business execs share what actually happens after the AI proof of concept — from infrastructure and org design to wins, failures, and ROI. Not theory, but deep dives into how they scaled AI that works.","last_synced_at":"2026-06-24T22:19:17.509819+00:00","page_url":"https://stenobird.com/podcast/beyond-the-pilot-enterprise-ai-in-action-7531113"},"episode":{"title":"Weaponize Tokenmaxing: MassMutual’s ROI Engine","slug":"weaponize-tokenmaxing-massmutual-s-roi-engine","published_at":"2026-06-10T12:37:00+00:00","page_url":"https://stenobird.com/podcast/beyond-the-pilot-enterprise-ai-in-action-7531113/weaponize-tokenmaxing-massmutual-s-roi-engine","show_page_url":"https://stenobird.com/podcast/beyond-the-pilot-enterprise-ai-in-action-7531113","url":"https://traffic.megaphone.fm/UTEAU8738518327.mp3","audio_url":"https://traffic.megaphone.fm/UTEAU8738518327.mp3","summary":"If you enjoy these conversations, you need to be in Menlo Park this July. VB Transform 2026 is VentureBeat's flagship enterprise AI event, built entirely around one question: How do you orchestrate AI autonomy at scale? July 14–15, Hotel Nia. Real projects, proprietary research, no fluff. 50% off for listeners with code BEYONDTHEPILOT: https://bit.ly/4fK4F6z _ He negotiated seat-based (unlimited) licenses before token costs exploded — and projects only a 20–30% spend increase when that changes. MassMutual's CIO rebuilt a COBOL mainframe app into a working web prototype in 7 days — work that used to take a 15-person SI team 90 days. That's not a pilot. That's a new build-vs-buy equation. Sears Merritt, CIO at MassMutual, runs AI inside one of America's most regulated legacy environments. In this conversation, he breaks down the architecture decisions, cost structures, and security posture behind real, production deployments — not roadmaps. On infrastructure: MassMutual routes all agentic tool calls through centralized API gateways with identity and access controls, using Amazon Bedrock as a proxy layer. That multi-harness design preserves model optionality while enforcing FinOps discipline. On model selection: a trust score rubric drives every model decision, balancing cost against user experience. In their IT contact center, that rubric led them to choose the more expensive model after users said the quality gap was worth two extra seconds of inference time. Productivity results are concrete: 30% boost in developer output across the SDLC, call resolution time dropping from 10 minutes to under 1 minute for specific call types, cost per interaction from dollars to cents. On the security side, MassMutual is embedding AI into its SDLC for vulnerability scanning and compres…","meta_description":"If you enjoy these conversations, you need to be in Menlo Park this July. VB Transform 2026 is VentureBeat's flagship enterprise AI event, built entirely…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2159,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/beyond-the-pilot-enterprise-ai-in-action-7531113/episodes/weaponize-tokenmaxing-massmutual-s-roi-engine/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/beyond-the-pilot-enterprise-ai-in-action-7531113/weaponize-tokenmaxing-massmutual-s-roi-engine.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}