{"podcast":{"title":"Beyond The Numbers With Christian Stevens","slug":"beyond-the-numbers-with-christian-stevens-7625164","podcast_index_feed_id":7625164,"rss_url":"https://feeds.megaphone.fm/PCS8145708229","website_url":null,"image_url":"https://megaphone.imgix.net/podcasts/da0ce1ac-d8bf-11f0-aefd-c3b3abb8e19f/image/25bc53b7cb1a4b38e375f0bf0ba86cbd.png?ixlib=rails-4.3.1&max-w=3000&max-h=3000&fit=crop&auto=format,compress","author":"Christian Stevens","episode_count":32,"summary":"Beyond The Numbers is the podcast for mortgage brokers who want to build businesses that last. Hosted by Christian Stevens, five-time Best Broker in Australia and CEO of Flint. Each week, Christian delivers practical Deep Dives on the skills and systems that drive real results, alongside Industry Titan conversations with the leaders who've built something exceptional. No fluff, no theory – just the playbooks and lessons you need to grow a sustainable, profitable broking business.","last_synced_at":"2026-07-12T22:20:39.090659+00:00","page_url":"https://stenobird.com/podcast/beyond-the-numbers-with-christian-stevens-7625164"},"episode":{"title":"What Every Broker Gets Wrong About Offshoring","slug":"what-every-broker-gets-wrong-about-offshoring","published_at":"2026-06-23T07:00:00+00:00","page_url":"https://stenobird.com/podcast/beyond-the-numbers-with-christian-stevens-7625164/what-every-broker-gets-wrong-about-offshoring","show_page_url":"https://stenobird.com/podcast/beyond-the-numbers-with-christian-stevens-7625164","url":"https://traffic.megaphone.fm/PCS5450683196.mp3","audio_url":"https://traffic.megaphone.fm/PCS5450683196.mp3","summary":"Rushmi Shrestha is the General Manager of Flint Engine, running the entire support team behind Australia's fastest-growing mortgage brokerage. Rushmi manages an 80-person team across app docs, loan processing, credit, compliance, HR, training and tech; and is directly responsible for growing headcount 1000% in a single year! This conversation pulls back the curtain on what actually goes into building an offshore operation that works. Rushmi breaks down why culture, not systems, is the hardest thing to maintain at speed, how Flint Engine achieved ISO certification to solve data security at scale, and why she believes most Australian brokers are treating offshore talent as a back-office function when they could be building a fully capable team. If you're a broker thinking about offshore support, or curious what it takes to build a back-end operation that holds together at pace, this one will give you a real picture. Learn more about Flint: https://flintgroup.au/ Connect with Christian Stevens: LinkedIn: https://www.linkedin.com/in/propertyfinance/ Instagram: https://www.instagram.com/cmrstevens/ Connect with Rushmi Shrestha: LinkedIn: https://www.linkedin.com/in/rushmi-shrestha-1902951b4/ Instagram: https://www.instagram.com/_rushmi.s_/","meta_description":"Rushmi Shrestha is the General Manager of Flint Engine, running the entire support team behind Australia's fastest-growing mortgage brokerage. Rushmi mana…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2057,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/beyond-the-numbers-with-christian-stevens-7625164/episodes/what-every-broker-gets-wrong-about-offshoring/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/beyond-the-numbers-with-christian-stevens-7625164/what-every-broker-gets-wrong-about-offshoring.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}