{"podcast":{"title":"Behind the Stays","slug":"behind-the-stays-3506810","podcast_index_feed_id":3506810,"rss_url":"https://feed.podbean.com/behindthestays/feed.xml","website_url":"https://www.behindthestays.com/","image_url":"https://pbcdn1.podbean.com/imglogo/image-logo/10635360/BTS-Artwork-1400x1400.jpg","author":"Zach Busekrus","episode_count":368,"summary":"Welcome to Behind the Stays — a podcast that shares the stories behind your favorite boutique hotels, short-term rentals, and hospitality brands and the hosts, operators, and entrepreneurs who’ve brought them to life. Every Tuesday and Friday you’ll meet the military veterans, retired flight attendants, tech entrepreneurs, school teachers, single moms, hoteliers, and real estate investors who are all, in their unique ways, shaping the future of travel and hospitality. Discover how these visionaries — from all over the world — have built stunning landscape hotels in the mountains, designed bohemian bungalows on the beach, erected eclectic off-grid and nature-immersed escapes, and so much more. Behind the Stays is brought to you by Journey — a first-of-its-kind loyalty program that brings together an alliance of the world’s top independently owned and operated stays and allows travelers to earn points and perks on boutique hotels, vacation rentals, treehouses, ski chalets, glamping experiences and so much more. And I’m your host, Zach Busekrus, Head of the Journey Alliance. Alright friends, enjoy the show!","last_synced_at":"2026-07-22T04:18:26.153492+00:00","page_url":"https://stenobird.com/podcast/behind-the-stays-3506810"},"episode":{"title":"This Week in Hospitality: The Death of Hotel Discovery, The Rise of Food-Led Hotels, and Loyalty’s Identity Crisis","slug":"this-week-in-hospitality-the-death-of-hotel-discovery-the-rise-of-food-led-hotels-and-loyalty-s-identity-crisis","published_at":"2026-04-03T08:27:20+00:00","page_url":"https://stenobird.com/podcast/behind-the-stays-3506810/this-week-in-hospitality-the-death-of-hotel-discovery-the-rise-of-food-led-hotels-and-loyalty-s-identity-crisis","show_page_url":"https://stenobird.com/podcast/behind-the-stays-3506810","url":"https://behindthestays.podbean.com/e/this-week-in-hospitality-the-death-of-hotel-discovery-the-rise-of-food-led-hotels-and-loyalty-s-identity-crisis/","audio_url":"https://mcdn.podbean.com/mf/web/hruxd9zdhbwv2rwr/TWIH_20alqfr.mp3","summary":"Subscribe to This Week in Hospitality wherever you get you podcasts: Spotify - https://open.spotify.com/show/5oPExA0txHMjEI5Ye13IUyApple Podcasts - https://podcasts.apple.com/us/podcast/this-week-in-hospitality/id1849637233Youtube - https://www.youtube.com/@ThisWeekinHospitality This week, the guys unpack a massive shift happening across hospitality — and what it means for who actually owns demand. Hotel executives are finally admitting what’s been true for years: discovery is no longer happening on their platforms. It’s happening on social, in group chats, and increasingly through AI. If you’re not part of the inspiration phase, you don’t exist.At the same time, food is stepping into the spotlight as a true demand driver—not just an amenity. From chef-led concepts to destination restaurants, hotels are betting big on F&B to differentiate, drive rate, and create relevance. But with thin margins and fierce competition, most will underestimate how hard it is to win.And then there’s loyalty. New data suggests travelers care more about trust, recognition, and real value than price alone — exposing just how outdated many loyalty programs have become. Points aren’t enough anymore. Guests want to feel known.We break down what all of this means for operators, brands, and investors—and why the hotels that win next won’t just distribute demand… they’ll create it. This Week in Hospitality is presented to you by Journey. Journey is a loyalty platform built specifically for independent boutique hotels and high-touch hospitality brands. Our mission is to give operators the same powerful rewards engine, data intelligence, and guest insights that major chains rely on — without asking them to give up the individuality, soul, or story that makes their property extraordinary. If you’…","meta_description":"Subscribe to This Week in Hospitality wherever you get you podcasts: Spotify - https://open.spotify.com/show/5oPExA0txHMjEI5Ye13IUyApple Podcasts - https:…","key_points":[],"chapters":[],"topics":[],"duration_seconds":3945,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/behind-the-stays-3506810/episodes/this-week-in-hospitality-the-death-of-hotel-discovery-the-rise-of-food-led-hotels-and-loyalty-s-identity-crisis/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/behind-the-stays-3506810/this-week-in-hospitality-the-death-of-hotel-discovery-the-rise-of-food-led-hotels-and-loyalty-s-identity-crisis.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}