{"podcast":{"title":"Behind the Stays","slug":"behind-the-stays-3506810","podcast_index_feed_id":3506810,"rss_url":"https://feed.podbean.com/behindthestays/feed.xml","website_url":"https://www.behindthestays.com/","image_url":"https://pbcdn1.podbean.com/imglogo/image-logo/10635360/BTS-Artwork-1400x1400.jpg","author":"Zach Busekrus","episode_count":383,"summary":"Welcome to Behind the Stays — a podcast that shares the stories behind your favorite boutique hotels, short-term rentals, and hospitality brands and the hosts, operators, and entrepreneurs who’ve brought them to life. Every Tuesday and Friday you’ll meet the military veterans, retired flight attendants, tech entrepreneurs, school teachers, single moms, hoteliers, and real estate investors who are all, in their unique ways, shaping the future of travel and hospitality. Discover how these visionaries — from all over the world — have built stunning landscape hotels in the mountains, designed bohemian bungalows on the beach, erected eclectic off-grid and nature-immersed escapes, and so much more. Behind the Stays is brought to you by Journey — a first-of-its-kind loyalty program that brings together an alliance of the world’s top independently owned and operated stays and allows travelers to earn points and perks on boutique hotels, vacation rentals, treehouses, ski chalets, glamping experiences and so much more. And I’m your host, Zach Busekrus, Head of the Journey Alliance. Alright friends, enjoy the show!","last_synced_at":"2026-09-12T02:22:44.365150+00:00","page_url":"https://stenobird.com/podcast/behind-the-stays-3506810"},"episode":{"title":"This Week in Hospitality: Hot Takes on Hilton, What Hotels Should Learn from the World Cup, and Shark Tank for Route 66's Last Surviving Motels","slug":"this-week-in-hospitality-hot-takes-on-hilton-what-hotels-should-learn-from-the-world-cup-and-shark-tank-for-route-66-s-last-surviving-motels","published_at":"2026-07-24T10:50:24+00:00","page_url":"https://stenobird.com/podcast/behind-the-stays-3506810/this-week-in-hospitality-hot-takes-on-hilton-what-hotels-should-learn-from-the-world-cup-and-shark-tank-for-route-66-s-last-surviving-motels","show_page_url":"https://stenobird.com/podcast/behind-the-stays-3506810","url":"https://behindthestays.podbean.com/e/this-week-in-hospitality-hot-takes-on-hilton-what-hotels-should-learn-from-the-world-cup-and-shark-tank-for-route-66s-last-surviving-motels/","audio_url":"https://mcdn.podbean.com/mf/web/bcrp4btcw56eht9d/TWIH_36778va.mp3","summary":"Subscribe to This Week in Hospitality wherever you get you podcasts: Spotify - https://open.spotify.com/show/5oPExA0txHMjEI5Ye13IUyApple Podcasts - https://podcasts.apple.com/us/podcast/this-week-in-hospitality/id1849637233Youtube - https://www.youtube.com/@ThisWeekinHospitality Hilton CEO Chris Nassetta went on record defending the brand's 28-property portfolio — and the panel has thoughts. Is the multi-brand arms race really about guests, or is it just an elaborate play for developers and distribution? Edwin makes the case that independent hotels have a competitive advantage no loyalty algorithm can replicate. Scott drops the hottest take of the episode: loyalty points have become hush money for operational failures. And Ben shares a story about a boutique hotel that turned a jackhammer nightmare into a lifelong brand loyalist — no points required. Then the World Cup post-mortem. Bank of America's final numbers are in — $20 billion pumped into the U.S. economy, RevPAR up 90% in Kansas City, 55% in San Francisco. Miami crushed it. But three separate properties reached out to Scott after the final whistle with the same question: now what? No social strategy. No post-event plan. No follow-through. The panel unpacks what hotels actually got right, what they blew, and why this should be a wake-up call for independent operators ahead of the 2028 Olympics. And to close it out — a game. It's Route 66's 100th anniversary, and CoStar toured the surviving motels still operating along the highway. The panel plays Keep, Kill, or Reimagine across six properties. Clark Gable's old room, a freshly rehabbed motor court with a paint can still in the bathtub, and a pink-walled Santa Monica hotel sitting on land worth more than the building. Scott wants to build a diner on everything. E…","meta_description":"Subscribe to This Week in Hospitality wherever you get you podcasts: Spotify - https://open.spotify.com/show/5oPExA0txHMjEI5Ye13IUyApple Podcasts - https:…","key_points":[],"chapters":[],"topics":[],"duration_seconds":4176,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/behind-the-stays-3506810/episodes/this-week-in-hospitality-hot-takes-on-hilton-what-hotels-should-learn-from-the-world-cup-and-shark-tank-for-route-66-s-last-surviving-motels/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/behind-the-stays-3506810/this-week-in-hospitality-hot-takes-on-hilton-what-hotels-should-learn-from-the-world-cup-and-shark-tank-for-route-66-s-last-surviving-motels.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}