{"podcast":{"title":"Behind the Stays","slug":"behind-the-stays-3506810","podcast_index_feed_id":3506810,"rss_url":"https://feed.podbean.com/behindthestays/feed.xml","website_url":"https://www.behindthestays.com/","image_url":"https://pbcdn1.podbean.com/imglogo/image-logo/10635360/BTS-Artwork-1400x1400.jpg","author":"Zach Busekrus","episode_count":383,"summary":"Welcome to Behind the Stays — a podcast that shares the stories behind your favorite boutique hotels, short-term rentals, and hospitality brands and the hosts, operators, and entrepreneurs who’ve brought them to life. Every Tuesday and Friday you’ll meet the military veterans, retired flight attendants, tech entrepreneurs, school teachers, single moms, hoteliers, and real estate investors who are all, in their unique ways, shaping the future of travel and hospitality. Discover how these visionaries — from all over the world — have built stunning landscape hotels in the mountains, designed bohemian bungalows on the beach, erected eclectic off-grid and nature-immersed escapes, and so much more. Behind the Stays is brought to you by Journey — a first-of-its-kind loyalty program that brings together an alliance of the world’s top independently owned and operated stays and allows travelers to earn points and perks on boutique hotels, vacation rentals, treehouses, ski chalets, glamping experiences and so much more. And I’m your host, Zach Busekrus, Head of the Journey Alliance. Alright friends, enjoy the show!","last_synced_at":"2026-09-12T02:22:44.365150+00:00","page_url":"https://stenobird.com/podcast/behind-the-stays-3506810"},"episode":{"title":"This Week in Hospitality: Buying Hotels Off Bad Yelp Reviews & The Boutique Hotel Brand Obituary","slug":"this-week-in-hospitality-buying-hotels-off-bad-yelp-reviews-the-boutique-hotel-brand-obituary","published_at":"2026-08-28T07:05:00+00:00","page_url":"https://stenobird.com/podcast/behind-the-stays-3506810/this-week-in-hospitality-buying-hotels-off-bad-yelp-reviews-the-boutique-hotel-brand-obituary","show_page_url":"https://stenobird.com/podcast/behind-the-stays-3506810","url":"https://behindthestays.podbean.com/e/this-week-in-hospitality-buying-hotels-off-bad-yelp-reviews-the-boutique-hotel-brand-obituary/","audio_url":"https://mcdn.podbean.com/mf/web/u2a6tfyz439iuxqp/TWIH_4199kx4.mp3","summary":"Hotel sales in the US are up 28% in the first half of 2026 — and a meaningful chunk of that activity is chasing bad Yelp reviews, not trophy assets. JMI Realty executive Drew Bridges joins the show to break down how his firm is using AI to source acquisition targets off terrible guest feedback. The specific deal: a Hilton Garden Inn in Austin bought for $100K per key that reviewers called \"janky\" and \"a complete nightmare.\" Drew walks through the renovation math, why he's keeping the brand, and why only 184 of 789 US submarkets have outpaced CPI since 2019 — a stat that underpins his thesis that a massive basis reset is underway across the industry. Then the crew digs into Rafat Ali's latest column arguing that independent boutique brands have effectively become the outsourced R&amp;D labs of the global flags. Graduate, Nomad, Standard International, Ace, CitizenM — all absorbed in the last two years. Edwin pushes back: maybe the right size for a great independent brand is just smaller than anyone wants to admit. Scott says 95% of what the public hotel companies do is shareholder theater. Ben says the Edition model — bring in a founder, protect the brand — is the playbook nobody's replicated. Spice of the week: Scott on Google's move toward agentic hotel booking and what it means for distribution. Zach on United's cinematic route reveal and the coming shift from performance marketing to storytelling. Ben on why the real risk isn't a failed bet — it's doing nothing in an industry full of dinosaurs. About the Guest: Drew Bridges Drew Bridges joined JMI Realty in 2011 as a Financial Analyst, where he underwrote new development, acquisition, and financing opportunities. Today he leads Investment Management for JMI's developed assets, overseeing property management, impleme…","meta_description":"Hotel sales in the US are up 28% in the first half of 2026 — and a meaningful chunk of that activity is chasing bad Yelp reviews, not trophy assets. JMI R…","key_points":[],"chapters":[],"topics":[],"duration_seconds":4165,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/behind-the-stays-3506810/episodes/this-week-in-hospitality-buying-hotels-off-bad-yelp-reviews-the-boutique-hotel-brand-obituary/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/behind-the-stays-3506810/this-week-in-hospitality-buying-hotels-off-bad-yelp-reviews-the-boutique-hotel-brand-obituary.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}