{"podcast":{"title":"Banking Transformed with Jim Marous","slug":"banking-transformed-with-jim-marous-343931","podcast_index_feed_id":343931,"rss_url":"https://feeds.megaphone.fm/bankingtransformed","website_url":"https://thefinancialbrand.com/podcasts/","image_url":"https://megaphone.imgix.net/podcasts/aaf96f8e-b6fb-11ea-89a5-3756e924605b/image/BT_Rock_Jim_Square_Logo_5-28-23_REV_300_dpi.png?ixlib=rails-4.3.1&max-w=3000&max-h=3000&fit=crop&auto=format,compress","author":"Jim Marous","episode_count":500,"summary":"Are you prepared to embrace change, take risks and disrupt yourself in response to the digital disruption in banking? If not, this podcast is for you. Hosted by top 5 banking and fintech influencer, Jim Marous, Banking Transformed highlights the leadership and cultural challenges facing the banking industry. Featuring interviews with some of the top minds in business, this podcast explores how financial institutions can prepare for the future of banking.","last_synced_at":null,"page_url":"https://stenobird.com/podcast/banking-transformed-with-jim-marous-343931"},"episode":{"title":"Triple New Account Growth in 90 Days","slug":"triple-new-account-growth-in-90-days","published_at":"2026-05-06T09:00:00+00:00","page_url":"https://stenobird.com/podcast/banking-transformed-with-jim-marous-343931/triple-new-account-growth-in-90-days","show_page_url":"https://stenobird.com/podcast/banking-transformed-with-jim-marous-343931","url":"https://thefinancialbrand.com/banking-podcasts","audio_url":"https://www.podtrac.com/pts/redirect.mp3/chrt.fm/track/A27C8C/tracking.swap.fm/track/2IMk17EdnEqyRhJTIpIU/traffic.megaphone.fm/FPMN3612738646.mp3","summary":"Most banks are losing customers after they have already decided to open an account, and it has nothing to do with pricing or competition. The breakdown occurs during the account-opening process itself. If you want to see it clearly, try it on your own mobile app. Start an application and time how long it takes to complete. In many cases, the experience is slow, repetitive, and built around steps that were never designed for a phone. In this episode, I walk through what changes when that process is simplified. One institution reduced account-opening time from more than 20 minutes to under 5 and saw new account growth triple in less than 90 days. The shift did not come from a new marketing strategy or a major brand campaign. It came from removing friction, aligning the front and back ends, and ensuring the experience works the same way across mobile, online, and the branch. For most institutions, this is one of the fastest ways to improve growth. The real question is whether you are willing to change the process behind it. #BankingTransformed #DigitalBanking #AccountOpening #RetailBanking #CustomerExperience","meta_description":"Most banks are losing customers after they have already decided to open an account, and it has nothing to do with pricing or competition. The breakdown oc…","key_points":[],"chapters":[],"topics":[],"duration_seconds":678,"processing_state":"processed","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/banking-transformed-with-jim-marous-343931/episodes/triple-new-account-growth-in-90-days/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/banking-transformed-with-jim-marous-343931/triple-new-account-growth-in-90-days.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}