{"podcast":{"title":"Awkward Silences","slug":"awkward-silences-627406","podcast_index_feed_id":627406,"rss_url":"https://feeds.transistor.fm/awkward-silences","website_url":"https://www.userinterviews.com","image_url":"https://img.transistorcdn.com/g7UkhKzzBgZTL69dYK59P3alwCwZpOkrhiUZT1HZITc/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzQ3NDE0LzE3MDE3/OTg5NDItYXJ0d29y/ay5qcGc.jpg","author":"User Interviews","episode_count":195,"summary":"Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and Carol Guest, VPs of growth/marketing and product at User Interviews. Take this survey and let us know what topics you want to hear next! userinterviews.com/awkwardsurvey","last_synced_at":null,"page_url":"https://stenobird.com/podcast/awkward-silences-627406"},"episode":{"title":"Research Ops 2.0, Episode 5: The People of ResearchOps","slug":"research-ops-2-0-episode-5-the-people-of-researchops","published_at":"2025-10-14T13:00:41+00:00","page_url":"https://stenobird.com/podcast/awkward-silences-627406/research-ops-2-0-episode-5-the-people-of-researchops","show_page_url":"https://stenobird.com/podcast/awkward-silences-627406","url":"https://podcast.userinterviews.com/episodes/research-ops-2-0-episode-5-the-people-of-researchops","audio_url":"https://media.transistor.fm/10f9d36e/61f0ac72.mp3","summary":"In just ten years, ResearchOps has transformed from an obscure Silicon Valley speciality into a vibrant global profession. Despite economic headwinds, ResearchOps roles are emerging across industries far beyond tech, and the field is evolving at breathtaking speed. But where have we come from, and where are we going? In this five-part audio documentary, we’re exploring the past, present, and future of ResearchOps—and it’s exciting, fascinating, and, at times, pretty mindblowing stuff! Each episode features the voices of Cha Cha Club members, senior research leaders, and the smart minds behind User Interviews . In this fifth and final—”awwww”, we hear you say—episode of ResearchOps 2.0 , we’re turning the spotlight on the people of ResearchOps: the curious minds, problem-solvers, and system-builders who’ve made this profession what it is today. We’ll explore who they are, where they’ve come from, and what drives them to transform how organisations learn from their users. If you’re a ResearchOps professional, this episode will make you feel seen and heard. If you’re a leader looking to hire a ResearchOps role, this episode will help you think differently about who might hire. And if you’re looking to transition into a ResearchOps career, this episode will give you a great sense of the skills you need and the incredible profession you’ll become a part of.","meta_description":"In just ten years, ResearchOps has transformed from an obscure Silicon Valley speciality into a vibrant global profession. Despite economic headwinds, Res…","key_points":[],"chapters":[],"topics":[],"duration_seconds":3243,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/awkward-silences-627406/episodes/research-ops-2-0-episode-5-the-people-of-researchops/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/awkward-silences-627406/research-ops-2-0-episode-5-the-people-of-researchops.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}