{"podcast":{"title":"AV SuperFriends","slug":"av-superfriends-2789935","podcast_index_feed_id":2789935,"rss_url":"https://avsuperfriends.libsyn.com/rss","website_url":"https://www.avsuperfriends.com","image_url":"https://static.libsyn.com/p/assets/9/9/c/5/99c5cb06cde00ed7d959afa2a1bf1c87/otr-139-show-art-1x1-20260607-bakc8na38n.png","author":"AV SuperFriends","episode_count":282,"summary":"The AV SuperFriends are AV and eLearning nerds who embrace the challenges that come with managing audiovisual systems and resources within a higher education environment. Most of us have had similar experiences and seek to find answers in an ever-changing audiovisual world. We engage the higher education audiovisual community through podcasts, videos, panel discussions, interviews, and social media to share ideas and solve problems. Our shared experiences and your own will lead to new and creative solutions. In summary, we are going to steal all your ideas and share them with everyone.","last_synced_at":"2026-07-08T06:19:08.997739+00:00","page_url":"https://stenobird.com/podcast/av-superfriends-2789935"},"episode":{"title":"AV SuperFriends: InfoComm 2026 - The entirety of the customer journey","slug":"av-superfriends-infocomm-2026-the-entirety-of-the-customer-journey","published_at":"2026-06-19T05:12:00+00:00","page_url":"https://stenobird.com/podcast/av-superfriends-2789935/av-superfriends-infocomm-2026-the-entirety-of-the-customer-journey","show_page_url":"https://stenobird.com/podcast/av-superfriends-2789935","url":"https://www.avsuperfriends.com/episodes/infocomm-2026-episode-04-the-entirety-of-the-customer-journey","audio_url":"https://traffic.libsyn.com/secure/avsuperfriends/AVSF-IC26-04-06182026.mp3?dest-id=2412569","summary":"Recorded June 18, 2026 Live from the Biamp booth at InfoComm 2026, the AV SuperFriends sit down with Zach Snook, Chris Dieterich, Michael Hooper, and Abdul Chaudhri to talk through Biamp's latest announcements for higher ed and beyond. The conversation covers Biamp Workplace Control, including its cloud or local configuration, drag-and-drop design, node-based logic, Lua scripting, and AI-assisted workflows. They also dig into the new Devio UCX line for Teams and Zoom Rooms, expandable mics and speakers, USB-C content sharing and charging, and the value of running a full collaboration system from a single power connection. Along the way, the crew explores sound masking, speech privacy, paging, Parlé Voice Lift, Max Connect Auditorium Mode, ClearOne microphone integration, and Biamp's free design services—plus the usual AVSF detours into booth noise, wardrobe emergencies, steak dinner drama, and which microphone is actually blinking. Connect with our guests: Zack Snook https://www.linkedin.com/in/zachsnook/ Abdul Chaudhri https://www.linkedin.com/in/no1salesleader/ Chris Dieterich https://www.linkedin.com/in/chris-dieterich-cts-cqd-22843190/ Michael Hooper https://www.linkedin.com/in/mlhooper/ Products discussed: Workplace Control and Workplace Control Designer https://www.biamp.com/company/press-releases/press-release-detail/biamp-introduces-workplace-control--a-unified-av-automation-platform Devio UCX ​​ https://www.biamp.com/company/press-releases/press-release-detail/biamp-introduces-devio-ucx--a-new-android-based-uc-compute-platform-with-integrated-professional-dsp Parle Voicelift https://www.biamp.com/solutions/applications/parle-voice-lift Alternate show titles: If you remove the Internet from your system We do eavesdropping Specially trained chihuahuas Reasonable…","meta_description":"Recorded June 18, 2026 Live from the Biamp booth at InfoComm 2026, the AV SuperFriends sit down with Zach Snook, Chris Dieterich, Michael Hooper, and Abdu…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2814,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/av-superfriends-2789935/episodes/av-superfriends-infocomm-2026-the-entirety-of-the-customer-journey/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/av-superfriends-2789935/av-superfriends-infocomm-2026-the-entirety-of-the-customer-journey.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}