{"podcast":{"title":"Amazing Business Radio","slug":"amazing-business-radio-46506","podcast_index_feed_id":46506,"rss_url":"https://feeds.megaphone.fm/amazingbusinessradio","website_url":"http://www.amazingbusinessradio.com","image_url":"https://megaphone.imgix.net/podcasts/4662fa7c-bab3-11e8-8186-b7c42bfb0449/image/uploads_2F1540919813771-voymmzdal6-1a137ee5168708beff6522d51535ac33_2FABR+-+Interviews+with+leading+business+experts..jpg?ixlib=rails-4.3.1&max-w=3000&max-h=3000&fit=crop&auto=format,compress","author":"Shep Hyken","episode_count":596,"summary":"Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business. 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episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/amazing-business-radio-46506/how-eliminating-communication-friction-elevates-customer-experience-featuring-damon-covey.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]},{"title":"Why Every Customer Interaction Is a Sales Opportunity Featuring Rob 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episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/amazing-business-radio-46506/how-ai-moderated-interviews-expand-customer-understanding-featuring-aaron-cannon.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]},{"title":"How AI Brings Customer Delight by Design Featuring John Kim","slug":"how-ai-brings-customer-delight-by-design-featuring-john-kim","published_at":"2026-05-05T10:00:00+00:00","page_url":"https://stenobird.com/podcast/amazing-business-radio-46506/how-ai-brings-customer-delight-by-design-featuring-john-kim","url":"https://traffic.megaphone.fm/CSN6102277190.mp3","duration_seconds":1324,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/amazing-business-radio-46506/episodes/how-ai-brings-customer-delight-by-design-featuring-john-kim/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/amazing-business-radio-46506/how-ai-brings-customer-delight-by-design-featuring-john-kim.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]},{"title":"Elevating Effortless Customer Experiences Featuring Jen Grant","slug":"elevating-effortless-customer-experiences-featuring-jen-grant","published_at":"2026-04-28T10:00:00+00:00","page_url":"https://stenobird.com/podcast/amazing-business-radio-46506/elevating-effortless-customer-experiences-featuring-jen-grant","url":"https://traffic.megaphone.fm/CSN1258063615.mp3","duration_seconds":1397,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/amazing-business-radio-46506/episodes/elevating-effortless-customer-experiences-featuring-jen-grant/transcription-requests","description":"Idempotently 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transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/amazing-business-radio-46506/creating-a-customer-loyalty-culture-featuring-lisa-checchio.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]},{"title":"Why Experience is Everything Featuring Jeannie Walters","slug":"why-experience-is-everything-featuring-jeannie-walters","published_at":"2026-03-24T10:09:00+00:00","page_url":"https://stenobird.com/podcast/amazing-business-radio-46506/why-experience-is-everything-featuring-jeannie-walters","url":"https://traffic.megaphone.fm/CSN9010997699.mp3","duration_seconds":1179,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/amazing-business-radio-46506/episodes/why-experience-is-everything-featuring-jeannie-walters/transcription-requests","description":"Idempotently request low-priority transcript 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