{"podcast":{"title":"All Things Veterinary Podcast","slug":"all-things-veterinary-podcast-6928629","podcast_index_feed_id":6928629,"rss_url":"https://media.rss.com/allthingsveterinary/feed.xml","website_url":"https://rss.com/podcasts/allthingsveterinary","image_url":"https://media.rss.com/allthingsveterinary/20240604_030603_7d1a7d4f779c126f7355fcd8c0bf5021.png","author":"Patterson Veterinary","episode_count":31,"summary":"All Things Veterinary is a podcast that connects and unites the veterinary community with ideas and innovation – topics to inspire you and energize your day. Join host Jimmy Dorough as we delve into topics with experts in the field, from anesthesia to clinic design to staffing issues. If it’s important to you, we’ll be talking about it. Download it wherever you listen to your podcasts.","last_synced_at":"2026-07-21T04:17:46.005888+00:00","page_url":"https://stenobird.com/podcast/all-things-veterinary-podcast-6928629"},"episode":{"title":"Elevating Client Service in Veterinary Medicine with Debbie Boone, CVPM","slug":"elevating-client-service-in-veterinary-medicine-with-debbie-boone-cvpm","published_at":"2025-08-07T10:00:31+00:00","page_url":"https://stenobird.com/podcast/all-things-veterinary-podcast-6928629/elevating-client-service-in-veterinary-medicine-with-debbie-boone-cvpm","show_page_url":"https://stenobird.com/podcast/all-things-veterinary-podcast-6928629","url":"https://rss.com/podcasts/allthingsveterinary/2154834","audio_url":"https://content.rss.com/episodes/273820/2154834/allthingsveterinary/2025_08_06_20_36_58_1c5a6212-d493-415e-815c-f17adec7c356.mp3","summary":"In this episode, Jimmy and Debbie Boone, CVPM, dig into what great client service really means in a veterinary setting – and why it starts with your team’s philosophy, not just a smile at the front desk. From empowering receptionists to creating a strong team mission statement, Debbie shares real-world strategies to help veterinary practices turn everyday interactions into lasting client relationships. Show Notes: Contact the podcast team: > AllThingsVetPodcast@Pattersonvet.com Learn more about client services: https://debbiebooneconsulting.com/ North American Association of Veterinary Receptionists: https://naavr.org/ Hospitality in Healthcare book: https://debbiebooneconsulting.com/debbie-boone-cvpm-releases-her-latest-book/ Recommended books: https://debbiebooneconsulting.com/recommended-books/ CE offerings with PVA: https://pattersonvetacademy.com/ Visit Pattersonvet.com for support and resources","meta_description":"In this episode, Jimmy and Debbie Boone, CVPM, dig into what great client service really means in a veterinary setting – and why it starts with your team’…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2976,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/all-things-veterinary-podcast-6928629/episodes/elevating-client-service-in-veterinary-medicine-with-debbie-boone-cvpm/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/all-things-veterinary-podcast-6928629/elevating-client-service-in-veterinary-medicine-with-debbie-boone-cvpm.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}