{"podcast":{"title":"Agency Business","slug":"agency-business-7130692","podcast_index_feed_id":7130692,"rss_url":"https://feeds.captivate.fm/agency-business/","website_url":"https://agency-business.captivate.fm","image_url":"https://artwork.captivate.fm/2fc62981-034f-40ee-927f-9c97e3ccc586/q5PqfVtgMuYY_i7CxlXCINQU.png","author":"Brian Wieser and Olivia Morley","episode_count":71,"summary":"Agency Business is a podcast about ad agencies, from media industry analysts Brian Wieser and Olivia Morley. In our interviews with marketing agency CEOs and ad industry business experts, we explain the week's agency news and provide the context you need to navigate the business. Check it out on Spotify, Apple or wherever you get your podcasts. The Agency Business podcast is part of the Marketecture Media podcast network.","last_synced_at":null,"page_url":"https://stenobird.com/podcast/agency-business-7130692"},"episode":{"title":"#64: Why AI is forcing agencies and clients to rethink how they work together, with BCG's Janet Balis","slug":"64-why-ai-is-forcing-agencies-and-clients-to-rethink-how-they-work-together-with-bcg-s-janet-balis","published_at":"2026-03-30T10:00:00+00:00","page_url":"https://stenobird.com/podcast/agency-business-7130692/64-why-ai-is-forcing-agencies-and-clients-to-rethink-how-they-work-together-with-bcg-s-janet-balis","show_page_url":"https://stenobird.com/podcast/agency-business-7130692","url":"https://agency-business.captivate.fm","audio_url":"https://episodes.captivate.fm/episode/dd9ad20f-d7e7-4238-907d-94b07618db74.mp3","summary":"Welcome&nbsp;to&nbsp;Agency&nbsp;Business. This&nbsp;week,&nbsp;Olivia&nbsp;and&nbsp;Brian&nbsp;interview&nbsp;Boston&nbsp;Consulting&nbsp;Group's&nbsp; Janet&nbsp;Balis .&nbsp;We&nbsp;discuss&nbsp;how&nbsp;AI&nbsp;is&nbsp;reshaping&nbsp;the&nbsp;agency&nbsp;business&nbsp;beyond&nbsp;efficiency&nbsp;gains.&nbsp;Janet&nbsp;argues&nbsp;that&nbsp;many&nbsp;agencies&nbsp;and&nbsp;clients&nbsp;are&nbsp;underestimating&nbsp;AI’s&nbsp;impact&nbsp;by&nbsp;treating&nbsp;it&nbsp;as&nbsp;a&nbsp;cost-saving&nbsp;tool&nbsp;rather&nbsp;than&nbsp;an&nbsp;opportunity&nbsp;to&nbsp;rethink&nbsp;operating&nbsp;models,&nbsp;partnerships,&nbsp;and&nbsp;growth&nbsp;strategies. We&nbsp;explore&nbsp;how&nbsp;agencies&nbsp;should&nbsp;adapt&nbsp;to&nbsp;evolving&nbsp;client&nbsp;expectations,&nbsp;where&nbsp;work&nbsp;should&nbsp;sit&nbsp;between&nbsp;agencies&nbsp;and&nbsp;in-house&nbsp;teams,&nbsp;and&nbsp;why&nbsp;success&nbsp;increasingly&nbsp;depends&nbsp;on&nbsp;designing&nbsp;more&nbsp;flexible,&nbsp;account-specific&nbsp;models&nbsp;that&nbsp;better&nbsp;align&nbsp;creative,&nbsp;media,&nbsp;and&nbsp;technology&nbsp;capabilities. The&nbsp;Agency&nbsp;Business&nbsp;podcast&nbsp;is&nbsp;part&nbsp;of&nbsp;the&nbsp; Marketecture&nbsp;Media&nbsp;podcast&nbsp;network . Reach&nbsp;Out: Subscribe&nbsp;for&nbsp;free&nbsp;to&nbsp;the&nbsp;Agency&nbsp;Business&nbsp;newsletter. Interested&nbsp;in&nbsp;joining&nbsp;Agency&nbsp;Business&nbsp;as&nbsp;a&nbsp;guest?&nbsp;Submit&nbsp;a&nbsp;pitch. Listen&nbsp;to&nbsp;📊&nbsp; The&nbsp;Madison&nbsp;and&nbsp;Wall&nbsp;Podcast :&nbsp;Brian&nbsp;and&nbsp;Luke&nbsp;Stillman&nbsp;open&nbsp;up&nbsp;about&nbsp;Madison&nbsp;and&nbsp;Wall's&nbsp;latest&nbsp;work&nbsp;—&nbsp;plus&nbsp;crucial&nbsp;economic,&nbsp;financial,&nbsp;and&nbsp;industry&nbsp;trends. Listen…","meta_description":"Welcome to Agency Business. This week, Olivia and Brian interview Boston Consulting Group's J…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1762,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/agency-business-7130692/episodes/64-why-ai-is-forcing-agencies-and-clients-to-rethink-how-they-work-together-with-bcg-s-janet-balis/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/agency-business-7130692/64-why-ai-is-forcing-agencies-and-clients-to-rethink-how-they-work-together-with-bcg-s-janet-balis.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}