{"podcast":{"title":"Ça peut vous arriver","slug":"a-peut-vous-arriver-1417654","podcast_index_feed_id":1417654,"rss_url":"https://feeds.audiomeans.fr/feed/83e1fa2e-e2dd-4716-9422-21d0b60a18b0.xml","website_url":"https://www.rtl.fr/emission/ca-peut-vous-arriver","image_url":"https://static.audiomeans.fr/img/podcast/58c8624b-f90d-42e1-9215-2dc34817ad53.jpg","author":"RTL","episode_count":101,"summary":"Du lundi au vendredi de 10h à 12h sur RTL, Julien Courbet est votre allié et se bat pour faire respecter les droits de ceux qui sont en difficulté ! Retrouvez chaque jour les intégrales de l'émission, ainsi que des bonus exclusifs pour vous aider contre les injustices du quotidien et vous protéger des arnaques. Hébergé par Audiomeans. Visitez audiomeans.fr/politique-de-confidentialite pour plus d'informations.","last_synced_at":"2026-06-16T22:18:12.749966+00:00","page_url":"https://stenobird.com/podcast/a-peut-vous-arriver-1417654"},"episode":{"title":"PAS ENTENDU À LA RADIO - La suite de l'émission du mardi 5 mai 2026","slug":"pas-entendu-la-radio-la-suite-de-l-mission-du-mardi-5-mai-2026","published_at":"2026-05-05T10:00:00+00:00","page_url":"https://stenobird.com/podcast/a-peut-vous-arriver-1417654/pas-entendu-la-radio-la-suite-de-l-mission-du-mardi-5-mai-2026","show_page_url":"https://stenobird.com/podcast/a-peut-vous-arriver-1417654","url":"https://www.rtl.fr/programmes/ca-peut-vous-arriver","audio_url":"https://audio.audiomeans.fr/file/nTLjBrCvPC/e4b3167a-6399-4a5c-834a-3b84ab7ec2d9.mp3?_=1777985883","summary":"A dispute over a lost high-value wig delivery and a significant unpaid invoice for electrical work. The episode follows the mediation efforts to resolve a delivery discrepancy with UPS and a debt settlement with a former professional rugby player.","meta_description":"Julien Courbet mediates a dispute over a lost €4,000 wig delivery and an unpaid €8,000 electrical invoice for a sports store.","key_points":["Main idea: A customer claims a €4,000 wig was never received despite UPS records showing a signature","Failure mode: An independent electrician is left with an €8,138 unpaid balance after completing a store renovation","Practical takeaway: The debtor, a former rugby professional, agrees to a €1,000 monthly repayment plan during the live broadcast","Tension: The investigation hinges on verifying whether the UPS delivery signature is authentic or fraudulent","Resolution: The electrical debt issue reaches a settlement through direct mediation on air"],"chapters":[{"start_ms":60000,"title":"The Missing Wig Mystery","summary":"A customer disputes a UPS delivery, claiming a high-value wig was never received despite a recorded signature."},{"start_ms":360000,"title":"Investigating the Signature","summary":"The team attempts to verify the validity of the delivery signature and hold the carrier accountable."},{"start_ms":790000,"title":"The Unpaid Electrician","summary":"An artisan electrician shares the struggle of managing unpaid invoices from a commercial renovation project."},{"start_ms":1010000,"title":"Live Mediation","summary":"The debtor is contacted live on air to address the outstanding debt of over 8,000 euros."},{"start_ms":1120000,"title":"A Settlement is Reached","summary":"The business owner proposes a monthly payment plan to settle the debt, resolving the conflict."},{"start_ms":1320000,"title":"Closing Updates","summary":"Final updates on the UPS investigation and a look ahead to upcoming episodes."}],"topics":["Consumer rights","Debt collection","Delivery disputes","Small business management","Mediation","Logistics","Contract disputes"],"duration_seconds":1432,"processing_state":"processed","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/a-peut-vous-arriver-1417654/episodes/pas-entendu-la-radio-la-suite-de-l-mission-du-mardi-5-mai-2026/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/a-peut-vous-arriver-1417654/pas-entendu-la-radio-la-suite-de-l-mission-du-mardi-5-mai-2026.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}