{"podcast":{"title":"7 Minute Leadership","slug":"7-minute-leadership-6109","podcast_index_feed_id":6109,"rss_url":"https://www.spreaker.com/show/1720272/episodes/feed","website_url":"https://www.spreaker.com/show/7-minute-leadership","image_url":"https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/a34182c48635c0dc4e7bd8b0a3cbbe44.jpg","author":"Paul Falavolito","episode_count":770,"summary":"Join EMS Chief Paul Falavolito on a Leadership Journey: Empowering Strategies for Modern Leaders.","last_synced_at":"2026-07-20T04:19:28.756532+00:00","page_url":"https://stenobird.com/podcast/7-minute-leadership-6109"},"episode":{"title":"Episode 756 - Profit Leaks Caused by Poor Experience","slug":"episode-756-profit-leaks-caused-by-poor-experience","published_at":"2026-07-06T00:00:44+00:00","page_url":"https://stenobird.com/podcast/7-minute-leadership-6109/episode-756-profit-leaks-caused-by-poor-experience","show_page_url":"https://stenobird.com/podcast/7-minute-leadership-6109","url":"https://www.spreaker.com/episode/episode-756-profit-leaks-caused-by-poor-experience--72833310","audio_url":"https://dts.podtrac.com/redirect.mp3/api.spreaker.com/download/episode/72833310/episode_756_profit_leaks_caused_by_poor_experience.mp3","summary":"Every organization has hidden profit leaks created by poor employee and customer experiences. This episode explains how leaders can identify everyday friction, improve workplace culture, strengthen loyalty, and increase profitability by creating experiences people genuinely want to return to. Host: Paul Falavolito Connect with me on your favorite platform: Facebook , Twitter , Instagram , TikTok , LinkedIn , Substack , BlueSky , Threads , LinkTree , YouTube View my website for free leadership resources and exclusive merchandise: www.paulfalavolito.com Books by Paul Falavolito The 7 Minute Leadership® Handbook: bit.ly/48J8zFG The Leadership Academy: https://bit.ly/4lnT1Pf The 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8y The Leader's Book of Secrets: http://bit.ly/4oeGzCI","meta_description":"Every organization has hidden profit leaks created by poor employee and customer experiences. This episode explains how leaders can identify everyday fric…","key_points":[],"chapters":[],"topics":[],"duration_seconds":504,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/7-minute-leadership-6109/episodes/episode-756-profit-leaks-caused-by-poor-experience/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/7-minute-leadership-6109/episode-756-profit-leaks-caused-by-poor-experience.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}