# Within Reason with Mike Matson: Renea Wilson, Stormont Vail Health Patient Experience Team Leader Page: https://stenobird.com/podcast/within-reason-with-mike-matson-7082446/within-reason-with-mike-matson-renea-wilson-stormont-vail-health-patient-experience-team-leader Text version: https://stenobird.com/podcast/within-reason-with-mike-matson-7082446/within-reason-with-mike-matson-renea-wilson-stormont-vail-health-patient-experience-team-leader.md Podcast: [Within Reason with Mike Matson](https://stenobird.com/podcast/within-reason-with-mike-matson-7082446) Published: 2026-06-18T15:21:00+00:00 Episode link: https://traffic.megaphone.fm/NCACA7544306346.mp3 Audio file: https://traffic.megaphone.fm/NCACA7544306346.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/within-reason-with-mike-matson-7082446/episodes/within-reason-with-mike-matson-renea-wilson-stormont-vail-health-patient-experience-team-leader Duration seconds: 2737 ## Resource One of the overlooked aspects of healthcare is the patient experience, creating an environment that makes a patients stay as easy and streamlined as possible. Today, we visit with Renea Wilson and Christie Bergeron, who manage the Patient Experience Team who aim to connect with their patients. They share the work that they put in in order to keep this system running, and how they hope to streamline the patient experience. ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/within-reason-with-mike-matson-7082446/episodes/within-reason-with-mike-matson-renea-wilson-stormont-vail-health-patient-experience-team-leader/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/within-reason-with-mike-matson-7082446/within-reason-with-mike-matson-renea-wilson-stormont-vail-health-patient-experience-team-leader.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.