# The One with Central Perk - Where We Buy #376 Page: https://stenobird.com/podcast/where-we-buy-retail-real-estate-with-james-cook-547667/the-one-with-central-perk-where-we-buy-376 Text version: https://stenobird.com/podcast/where-we-buy-retail-real-estate-with-james-cook-547667/the-one-with-central-perk-where-we-buy-376.md Podcast: [Where We Buy: Retail Real Estate with James Cook](https://stenobird.com/podcast/where-we-buy-retail-real-estate-with-james-cook-547667) Published: 2026-03-27T07:00:00+00:00 Episode link: https://wherewebuy.show/the-one-with-central-perk-where-we-buy-376 Audio file: https://traffic.libsyn.com/secure/wherewebuy/WWB_376_-_The_One_With_Central_Perk_Coffee_Co_V3.mp3?dest-id=522615 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/where-we-buy-retail-real-estate-with-james-cook-547667/episodes/the-one-with-central-perk-where-we-buy-376 Duration seconds: 2279 ## Resource Phil Colicchio is co-founder of Central Perk Coffee Company and head of Colicchio Consulting. Phil shares the origin story of how a pitch meeting at Warner Bros. about a sandwich concept unexpectedly led to a license for the globally iconic Central Perk brand from the hit TV show Friends. He discusses the challenges of raising capital without owning the intellectual property, the decision to test the concept in Boston before opening in Times Square, and lessons learned from early operational mistakes. He also covers the company's growth plans, its hub-and-spoke expansion strategy, and why quality and hospitality remain at the core of the brand. James Cook is the Director of Retail Research in the Americas for JLL. This interview was recorded at Entertainment Experience Evolution 2026, a conference by InterFace Conference Group, which is a division of France Media Inc. Subscribe: Apple Podcasts | Spotify Listen: WhereWeBuy.show Email: jamesd.cook@jll.com YouTube: http://everythingweknow.show/ Read more retail research here: http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license . ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/where-we-buy-retail-real-estate-with-james-cook-547667/episodes/the-one-with-central-perk-where-we-buy-376/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/where-we-buy-retail-real-estate-with-james-cook-547667/the-one-with-central-perk-where-we-buy-376.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.