# Behind The LNER Uniform: Kindness, Culture And Inclusion On The Railway Page: https://stenobird.com/podcast/we-are-power-podcast-613157/behind-the-lner-uniform-kindness-culture-and-inclusion-on-the-railway Text version: https://stenobird.com/podcast/we-are-power-podcast-613157/behind-the-lner-uniform-kindness-culture-and-inclusion-on-the-railway.md Podcast: [We Are PoWEr Podcast](https://stenobird.com/podcast/we-are-power-podcast-613157) Published: 2026-03-30T05:00:00+00:00 Episode link: https://www.buzzsprout.com/1981646/episodes/18905487-behind-the-lner-uniform-kindness-culture-and-inclusion-on-the-railway.mp3 Audio file: https://www.buzzsprout.com/1981646/episodes/18905487-behind-the-lner-uniform-kindness-culture-and-inclusion-on-the-railway.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/we-are-power-podcast-613157/episodes/behind-the-lner-uniform-kindness-culture-and-inclusion-on-the-railway Duration seconds: 1512 ## Resource In this episode of the We Are PoWEr Podcast, Simone Roche MBE sits down with Carter Goodby BEM and Paula Bullock from London North Eastern Railway (LNER) to explore what the rail industry really looks and feels like when people are placed at the heart of the work. From “cake-box kindness” to inclusion networks and leadership in action, this conversation shares how small, everyday choices can shape both customer experience and workplace culture in powerful ways. Carter and Paula share real s... ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/we-are-power-podcast-613157/episodes/behind-the-lner-uniform-kindness-culture-and-inclusion-on-the-railway/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/we-are-power-podcast-613157/behind-the-lner-uniform-kindness-culture-and-inclusion-on-the-railway.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.