# We Closed the Clinic and Took the Entire Team to VMX: Here’s What Happened Page: https://stenobird.com/podcast/veterinary-viewfinder-podcast-521600/we-closed-the-clinic-and-took-the-entire-team-to-vmx-here-s-what-happened Text version: https://stenobird.com/podcast/veterinary-viewfinder-podcast-521600/we-closed-the-clinic-and-took-the-entire-team-to-vmx-here-s-what-happened.md Podcast: [Veterinary Viewfinder Podcast](https://stenobird.com/podcast/veterinary-viewfinder-podcast-521600) Published: 2026-02-18T09:00:04+00:00 Episode link: http://cast.rocks/hosting/6490/Veterinary-Viewfinder-481-We-Closed-the-Clinic-to-Go-to-VMX.mp3 Audio file: http://cast.rocks/hosting/6490/Veterinary-Viewfinder-481-We-Closed-the-Clinic-to-Go-to-VMX.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/veterinary-viewfinder-podcast-521600/episodes/we-closed-the-clinic-and-took-the-entire-team-to-vmx-here-s-what-happened Duration seconds: 1429 ## Resource Continuing education is required for veterinary professionals’ licensure, but finding time for CE often feels impossible. In this episode of The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, speak with Dr. Andrea Freeman about a bold decision: closing her small animal practice and taking her entire team to VMX for continuing education. Instead of sending one or two team members at a time, Dr. Freeman invited everyone. Doctors, technicians, CSRs, and part-time staff all attended. The result was more than CE credits. It strengthened communication, boosted morale, improved retention, and energized the entire practice. Even more surprising? Dr. Freeman says her clients were supportive. With clear communication and advanced planning, she states her clinic did not lose business or trust. If you have ever wondered whether shutting down for CE is realistic, this episode offers a practical, real-world example of how it can work and why it might be worth it. #VeterinaryCE #VMXConference #VetMedLeadership #VeterinaryPracticeManagement #VetTeamCulture ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/veterinary-viewfinder-podcast-521600/episodes/we-closed-the-clinic-and-took-the-entire-team-to-vmx-here-s-what-happened/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/veterinary-viewfinder-podcast-521600/we-closed-the-clinic-and-took-the-entire-team-to-vmx-here-s-what-happened.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.