# UCM 301: Systems & Strategy for Practice Scaling with Dr. Ben Kuhn Page: https://stenobird.com/podcast/upper-cervical-marketing-podcast-6619766/ucm-301-systems-strategy-for-practice-scaling-with-dr-ben-kuhn Text version: https://stenobird.com/podcast/upper-cervical-marketing-podcast-6619766/ucm-301-systems-strategy-for-practice-scaling-with-dr-ben-kuhn.md Podcast: [Upper Cervical Marketing Podcast](https://stenobird.com/podcast/upper-cervical-marketing-podcast-6619766) Published: 2026-06-08T09:00:00+00:00 Episode link: https://uppercervicalmarketing.libsyn.com/ucm-301-systems-strategy-for-practice-scaling-with-dr-ben-kuhn Audio file: https://traffic.libsyn.com/secure/uppercervicalmarketing/UCM_Podcast_2026_EP_301.mp3?dest-id=333902 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/upper-cervical-marketing-podcast-6619766/episodes/ucm-301-systems-strategy-for-practice-scaling-with-dr-ben-kuhn Duration seconds: 2407 ## Resource This episode of the UCM Podcast features Dr. Ben Kuhn sharing an in-depth conversation about what it truly takes to scale a successful chiropractic practice. Drawing from nearly two decades of experience in upper cervical care, Dr. Kuhn explains how growth is less about luck and more about building strong systems, tracking key metrics, developing leadership skills, and creating a business that can operate beyond the owner's direct involvement. He discusses the importance of mindset, identifying bottlenecks, improving patient retention and conversions, building effective teams, and leveraging marketing ethically to reach more people in need of care. Throughout the episode, he emphasizes that scaling requires continuous adaptation, problem-solving, and the willingness to embrace imperfection while consistently refining systems. The conversation also highlights how confidence, communication, and mission-driven leadership play a crucial role in helping both patients and practitioners grow. ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/upper-cervical-marketing-podcast-6619766/episodes/ucm-301-systems-strategy-for-practice-scaling-with-dr-ben-kuhn/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/upper-cervical-marketing-podcast-6619766/ucm-301-systems-strategy-for-practice-scaling-with-dr-ben-kuhn.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.