# Precisely Curating Consumer Intent, Engagement, and Loyalty through Storytelling, with Dave Stamp, Digital Transformation & Consumer Experience Director at CVH Spirits Page: https://stenobird.com/podcast/unpacking-the-digital-shelf-256460/precisely-curating-consumer-intent-engagement-and-loyalty-through-storytelling-with-dave-stamp-digital-transformation-consumer-experience-director-at-cvh-spirits Text version: https://stenobird.com/podcast/unpacking-the-digital-shelf-256460/precisely-curating-consumer-intent-engagement-and-loyalty-through-storytelling-with-dave-stamp-digital-transformation-consumer-experience-director-at-cvh-spirits.md Podcast: [Unpacking the Digital Shelf](https://stenobird.com/podcast/unpacking-the-digital-shelf-256460) Published: 2026-03-23T11:00:00+00:00 Episode link: https://salsify.simplecast.com/episodes/precisely-curating-consumer-intent-engagement-and-loyalty-through-storytelling-with-dave-stamp-digital-transformation-consumer-experience-director-at-cvh-spirits-aNJ7w5bD Audio file: https://cdn.simplecast.com/media/audio/transcoded/bddd6012-abc9-4b0e-9ad9-e08cccb0723c/5847aebd-e31e-4be3-adcb-ef42570bf04f/episodes/audio/group/432e009b-9c6a-4cf3-a16e-808c6f59ad84/group-item/ed738664-076a-453d-ac92-644621844871/128_default_tc.mp3?aid=rss_feed&feed=DdZHgFDt Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/unpacking-the-digital-shelf-256460/episodes/precisely-curating-consumer-intent-engagement-and-loyalty-through-storytelling-with-dave-stamp-digital-transformation-consumer-experience-director-at-cvh-spirits Duration seconds: 2133 ## Resource Once a person takes a tour of Bunnahabhain, one of CVH Spirit’s renowned distilleries in Scotland, established in 1881, it is likely that their average order value will double. The experience is the key. The trick is then to turn that experience into a long-term relationship with the brand across every touchpoint. That challenge lies in the creative and capable hands of Dave Stamp, Digital Transformation & Consumer Experience Director at CVH Spirits. Dave joined the podcast to share the omnichannel customer experience journey they are investing in to create deep relationships through distinctive storytelling and rich data. ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/unpacking-the-digital-shelf-256460/episodes/precisely-curating-consumer-intent-engagement-and-loyalty-through-storytelling-with-dave-stamp-digital-transformation-consumer-experience-director-at-cvh-spirits/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/unpacking-the-digital-shelf-256460/precisely-curating-consumer-intent-engagement-and-loyalty-through-storytelling-with-dave-stamp-digital-transformation-consumer-experience-director-at-cvh-spirits.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.