# Resilience in the Face of Change

Page: https://stenobird.com/podcast/unofficial-quickbooks-accountants-podcast-6588629/resilience-in-the-face-of-change
Text version: https://stenobird.com/podcast/unofficial-quickbooks-accountants-podcast-6588629/resilience-in-the-face-of-change.md
Podcast: [Unofficial QuickBooks Accountants Podcast](https://stenobird.com/podcast/unofficial-quickbooks-accountants-podcast-6588629)
Published: 2026-07-16T14:00:00+00:00
Episode link: https://share.transistor.fm/s/70582c4c
Audio file: https://op3.dev/e/media.transistor.fm/70582c4c/3b2037dc.mp3
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JSON: https://stenobird.com/v1/public/podcasts/unofficial-quickbooks-accountants-podcast-6588629/episodes/resilience-in-the-face-of-change
Duration seconds: 2746

## Resource

Alicia sits down with longtime friend and Intuit Trainer/Writer Network co-founder Alison Ball to trace her path from Intuit through Liscio and BookKeep to running her own consulting practice as a trusted sounding board for tech companies and practitioners alike. Alison breaks down why so many accounting tech products stumble (hint: they skip the accountants), shares Blake Oliver's now-famous advice to fix your bottleneck before pointing AI at anything else, and makes the case for why the UK's tax system might be a preview of where the US is headed. Grandkids, gardens, and gamillion-dollar vines make an appearance too. Sponsors: Intuit Accountants - http://uqb.promo/intuit Pilot - http://uqb.promo/pilot Veltrix - http://uqb.promo/veltrix (00:00) - Podcast Welcome Guest Intro (00:45) - Off Brand QBO Shirt Story (01:36) - How We Met At Connect (04:24) - TWN Origins And Auditions (07:05) - TWN Disbanding Impact (09:03) - Layoffs And Career Shifts (12:43) - Product Design Mistakes (15:25) - AI Bottlenecks And Decisions (17:39) - Community Collaboration Shift (22:13) - Canada Vs US Accounting (24:29) - Canadian Community Leaders (25:21) - Inclusive Culture And Travel Plans (26:16) - Training Tour Across Canada (27:03) - Advice For Industry Change (28:48) - Getting On The AI Train (31:16) - Tech That Fades Into Background (32:21) - AI Apps And Workflow Value (35:25) - Making Tax Digital Future (40:05) - Life Updates And Where To Connect (43:36) - QuickBooks Hands On Training Pitch (45:24) - Final Thanks And Wrap Up LINKS Reach out to Alison at https://www.linkedin.com/in/alisonball/ Listen to our episode about Intuit layoffs: uqb.show/146 July 21 through October 8: HANDS-ON QUICKBOOKS TRAINING COURSE, http://royl.ws/HOT2026?affiliate=5393907 We want to hear from you! Send yo…

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## Transcript

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