# 292 – Stop Automating Bad Processes: Why Your AI Strategy is Already Failing

Page: https://stenobird.com/podcast/ultimate-partner-326035/292-stop-automating-bad-processes-why-your-ai-strategy-is-already-failing
Text version: https://stenobird.com/podcast/ultimate-partner-326035/292-stop-automating-bad-processes-why-your-ai-strategy-is-already-failing.md
Podcast: [Ultimate Partner®](https://stenobird.com/podcast/ultimate-partner-326035)
Published: 2026-03-23T13:11:55+00:00
Episode link: https://theultimatepartner.com/292-stop-automating-bad-processes-why-your-ai-strategy-is-already-failing/
Audio file: https://media.blubrry.com/unofficalguidetopartnering/content.blubrry.com/unofficalguidetopartnering/Ashleigh_and_Marc_Monday_Audio_Episode.mp3
Processing state: not_requested
JSON: https://stenobird.com/v1/public/podcasts/ultimate-partner-326035/episodes/292-stop-automating-bad-processes-why-your-ai-strategy-is-already-failing
Duration seconds: 1718

## Resource

Winning the AI Trust Race Subscribe to our Newsletter: https://theultimatepartner.com/ebook-subscribe/ Check Out UPX: https://theultimatepartner.com/experience/ In this compelling discussion from the Ultimate Partner Winter Retreat, Vince Menzione sits down with Marc Monday of ServiceNow and marketing expert Ashleigh Vogstad to deconstruct the “tectonic shifts” currently hitting the tech industry. As the market moves from AI excitement into a period of “POC fatigue,” the conversation pivots to the essential groundwork required for success: clean data, governed workflows, and the transition from an attention economy to a trust-based machine economy. They explore how Gen Z’s massive spending power is reshaping marketplaces and why simply automating a 27-step bad process with AI is a recipe for failure. Whether you are a partner manager or an entrepreneur, this episode provides a roadmap for staying human in a machine-to-machine world. Key Takeaways The market is experiencing “POC fatigue,” making it critical to transition from experimental AI to real-world value driven by central databases and knowledge graphs. ServiceNow is shifting focus toward “Control Tower” solutions to govern and orchestrate how various AI agents interact with mission-critical data. We are moving from a human-centric “attention economy” to a “trust economy” where machines make high-stakes decisions on behalf of users. Automating an existing 27-step approval process without rethinking the workflow first results in an “automated bad process” rather than a solution. By 2030, 75% of B2B buyers will be Gen Z, a demographic that favors authentic voices and direct-to-fan platforms like Substack over traditional channels. H…

## Actions

- request_transcript: `POST https://stenobird.com/v1/public/podcasts/ultimate-partner-326035/episodes/292-stop-automating-bad-processes-why-your-ai-strategy-is-already-failing/transcription-requests` — Idempotently request low-priority transcript generation for this episode.
- read_markdown: `GET https://stenobird.com/podcast/ultimate-partner-326035/292-stop-automating-bad-processes-why-your-ai-strategy-is-already-failing.md` — Read the agent-friendly Markdown representation of this episode resource.

A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed.

## Transcript

Full transcripts are not published on public pages unless there is a clear rights basis.