# The Space Between Communicating and Being Understood with Lee Caraher

Page: https://stenobird.com/podcast/transform-your-workplace-388839/the-space-between-communicating-and-being-understood-with-lee-caraher
Text version: https://stenobird.com/podcast/transform-your-workplace-388839/the-space-between-communicating-and-being-understood-with-lee-caraher.md
Podcast: [Transform Your Workplace](https://stenobird.com/podcast/transform-your-workplace-388839)
Published: 2026-07-21T17:36:00+00:00
Episode link: https://xeniumhr.libsyn.com/the-space-between-communicating-and-being-understood-with-lee-caraher
Audio file: https://pdcn.co/e/traffic.libsyn.com/secure/xeniumhr/TYW-606_-_The_Space_Between_Communicating_and_Being_Understood_with_Lee_Caraher.mp3?dest-id=100930
Processing state: not_requested
JSON: https://stenobird.com/v1/public/podcasts/transform-your-workplace-388839/episodes/the-space-between-communicating-and-being-understood-with-lee-caraher
Duration seconds: 2832

## Resource

You wrote the announcement, rehearsed it, sent it, and a week later the questions rolled in anyway. In this episode, communication strategist Lee Caraher explains why most workplace communication fails on delivery, not message, and what to do about it. She shares a practical three-send formula for making any announcement stick, a protocol for deciding which messages belong in email, Slack, or a meeting, and a test for knowing whether your message actually landed. Silence and nodding, it turns out, are the clearest signs it didn't. Lee also makes the case for retiring the feedback sandwich for good and shows how to remove the ambiguity that quietly creates conflict, starting with how you assign a deadline. About our guest Lee Caraher is the founder and CEO of Double Forte, a national public relations and digital media agency based in San Francisco. A communication strategist known for practical solutions to big problems, she is the author of Millennials and Management and The Boomerang Principle. This is her third appearance on the show. TIMESTAMPS 00:00 Intro and a word from Xenium HR Compensation Services 02:00 Why communication fails on delivery, not message 05:30 The three-send formula for big announcements 08:00 Building a receptacle for questions 10:30 Mixed messages and the four parts of delivery 13:00 Yes-people and why leaders need truth-tellers 14:30 Using AI tools to critique your own delivery 16:00 Reading the room and adapting your style 20:45 Which messages belong in which channel 25:00 The case for a weekly leader email 25:45 Nodding heads mean they didn't get it 34:00 Crisis, apologies, and losing control of the narrative 38:20 What a real deadline includes 43:30 Throw away the feedback sandwich A QUICK GLIMPSE INTO OUR PODCAST Podcast: Transform Your Wo…

## Actions

- request_transcript: `POST https://stenobird.com/v1/public/podcasts/transform-your-workplace-388839/episodes/the-space-between-communicating-and-being-understood-with-lee-caraher/transcription-requests` — Idempotently request low-priority transcript generation for this episode.
- read_markdown: `GET https://stenobird.com/podcast/transform-your-workplace-388839/the-space-between-communicating-and-being-understood-with-lee-caraher.md` — Read the agent-friendly Markdown representation of this episode resource.

A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed.

## Transcript

Full transcripts are not published on public pages unless there is a clear rights basis.