# The doctor helping to rewire how Ireland delivers public services

Page: https://stenobird.com/podcast/transform-gov-the-digital-government-podcast-6921732/the-doctor-helping-to-rewire-how-ireland-delivers-public-services
Text version: https://stenobird.com/podcast/transform-gov-the-digital-government-podcast-6921732/the-doctor-helping-to-rewire-how-ireland-delivers-public-services.md
Podcast: [Transform Gov - the digital government podcast](https://stenobird.com/podcast/transform-gov-the-digital-government-podcast-6921732)
Published: 2025-12-17T12:30:00+00:00
Episode link: https://digitalgovawards.com/podcast/
Audio file: https://sphinx.acast.com/p/open/s/6654b705d950260012df3b93/e/693b00ae4d362887b723af8f/media.mp3
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JSON: https://stenobird.com/v1/public/podcasts/transform-gov-the-digital-government-podcast-6921732/episodes/the-doctor-helping-to-rewire-how-ireland-delivers-public-services
Duration seconds: 1574

## Resource

Dr Tony Shannon, Head of Digital Services in Ireland’s Office of the Government CIO, shares his remarkable journey from emergency medicine to the front line of digital government. He shares why healthcare’s chaos taught him how to fix complex systems, how the NHS’s multi-billion-pound IT failure shaped his thinking, and why now —in his words—“is a moment that matters and a decade that matters.” Expect insight, urgency and practical lessons for anyone who believes public services can, and must, work better for people and planet. Part 1 of 2. Listen for: How a doctor’s pattern-recognition mindset applies to digital reform What went wrong with the NHS national IT programme The three-way equation of People + Process + Technology Why the pandemic briefly showed how agile government can be Why risk-aversion, if left unchallenged, will cost us all Digital transformation, public sector innovation, Ireland eGovernment, Tony Shannon, OGCIO, Maeve Kneafsey, healthcare informatics, open source, agile delivery, leadership, government reform, risk culture, digital public services, data, AI in government, life-event strategy Hosted on Acast. See acast.com/privacy for more information.

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## Transcript

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