# 295. Culture Club: Communicating Values That Scale Page: https://stenobird.com/podcast/think-fast-talk-smart-communication-techniques-265379/295-culture-club-communicating-values-that-scale Text version: https://stenobird.com/podcast/think-fast-talk-smart-communication-techniques-265379/295-culture-club-communicating-values-that-scale.md Podcast: [Think Fast Talk Smart: Communication Techniques](https://stenobird.com/podcast/think-fast-talk-smart-communication-techniques-265379) Published: 2026-06-08T13:00:00+00:00 Episode link: https://www.fastersmarter.io/295-culture-club-communicating-values-that-scale/ Audio file: https://mgln.ai/e/p155759/op3.dev/e/pscrb.fm/rss/p/dts.podtrac.com/redirect.mp3/tracking.swap.fm/track/zA4xtlPBvf2K1K9zesjz/media.transistor.fm/f21f3543/1abbd421.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/think-fast-talk-smart-communication-techniques-265379/episodes/295-culture-club-communicating-values-that-scale Duration seconds: 1176 ## Resource Why the best leaders treat uncertainty as a chance to learn, not a failure to avoid. Most companies are built to grow. Far fewer are built to stay true to their purpose as they do. Eric Ries is an entrepreneur, creator of the Lean Startup movement, and author of Incorruptible: Why Good Companies Go Bad and How Great Companies Stay Great . For Ries, innovation starts with a simple reality: nobody can predict the future. “If you're going to do something fundamentally new,” he says, “how are we supposed to forecast” what success will look like? Instead of relying on certainty, leaders should focus on learning. “If you cannot fail, you cannot learn.” In this episode of Think Fast, Talk Smart , Ries and host Matt Abrahams explore how leaders can communicate through uncertainty, turn setbacks into valuable insights, and build cultures rooted in trust. From the power of the build-measure-learn feedback loop to the importance of making “deposits” in a company’s culture bank, Ries shares practical strategies for creating organizations that innovate, adapt, and stay true to their values as they grow. To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium . Episode Reference Links: Eric Ries Eric’s Book: Incorruptible Ep.56 Lean Messaging: How Simple Messages Really Stick Ep.54 Leadership and Ethics: How to Communicate Your Core Values Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> hello@fastersmarter.io Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn , Instagram , YouTube Matt Abrahams >>> LinkedIn Chapters: (00:00) - Introdu… ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/think-fast-talk-smart-communication-techniques-265379/episodes/295-culture-club-communicating-values-that-scale/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/think-fast-talk-smart-communication-techniques-265379/295-culture-club-communicating-values-that-scale.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.