# 'We've let our customers down': Telstra CEO apologises

Page: https://stenobird.com/podcast/the-world-today-1069460/we-ve-let-our-customers-down-telstra-ceo-apologises
Text version: https://stenobird.com/podcast/the-world-today-1069460/we-ve-let-our-customers-down-telstra-ceo-apologises.md
Podcast: [The World Today](https://stenobird.com/podcast/the-world-today-1069460)
Published: 2026-07-10T02:30:00+00:00
Episode link: https://www.abc.net.au/listen/programs/worldtoday/-we-ve-let-our-customers-down-telstra-ceo-apologises/106882586
Audio file: https://mediacore-live-production.akamaized.net/audio/02/mb/Z/up.mp3
Processing state: not_requested
JSON: https://stenobird.com/v1/public/podcasts/the-world-today-1069460/episodes/we-ve-let-our-customers-down-telstra-ceo-apologises
Duration seconds: 1530

## Resource

Telstra's CEO faces tough questions on her return from leave to face the fallout from a major network failure.

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## Transcript

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