# 413: Using communication to defuse client conflict

Page: https://stenobird.com/podcast/the-vet-blast-podcast-presented-by-dvm360-435217/413-using-communication-to-defuse-client-conflict
Text version: https://stenobird.com/podcast/the-vet-blast-podcast-presented-by-dvm360-435217/413-using-communication-to-defuse-client-conflict.md
Podcast: [The Vet Blast Podcast presented by dvm360](https://stenobird.com/podcast/the-vet-blast-podcast-presented-by-dvm360-435217)
Published: 2026-06-09T21:00:00+00:00
Episode link: https://audioboom.com/posts/8914471
Audio file: https://audioboom.com/posts/8914471.mp3?modified=1781028037&sid=5028100&source=rss
Processing state: not_requested
JSON: https://stenobird.com/v1/public/podcasts/the-vet-blast-podcast-presented-by-dvm360-435217/episodes/413-using-communication-to-defuse-client-conflict
Duration seconds: 1790

## Resource

On this episode of The Vet Blast Podcast presented by dvm360, host Adam Christman, DVM, MBA, welcomes Debra Hamilton, JD, to the show to discuss the importance of communication in veterinary medicine. Throughout the episode, Hamilton emphasizes the need for veterinarians to build relationships with clients by asking curious questions and being transparent.

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## Transcript

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