# Inside the HPH Client Experience: A Conversation with Zac Leeson Page: https://stenobird.com/podcast/the-trusted-adviser-7062717/inside-the-hph-client-experience-a-conversation-with-zac-leeson Text version: https://stenobird.com/podcast/the-trusted-adviser-7062717/inside-the-hph-client-experience-a-conversation-with-zac-leeson.md Podcast: [The Trusted Adviser](https://stenobird.com/podcast/the-trusted-adviser-7062717) Published: 2025-10-23T15:59:00+00:00 Episode link: https://thetrustedadviser.podbean.com/e/inside-the-hph-client-experience-a-conversation-with-zac-leeson/ Audio file: https://mcdn.podbean.com/mf/web/drzganxkdk38eny4/The_Trusted_Adviser_Podcast_-_Zacary_Leeson7igb1.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/the-trusted-adviser-7062717/episodes/inside-the-hph-client-experience-a-conversation-with-zac-leeson Duration seconds: 2323 ## Resource In this episode, Rob Pyne sits down with Zac Leeson, Senior Financial Adviser and HPH Solutions Next-Generation Leader, to explore how the client experience has evolved from being investment-centric to truly life-centred. Zac shares the practical tools, processes, and conversations that help clients connect their financial decisions to what really matters, and reflects on what makes great advice both meaningful and sustainable. ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/the-trusted-adviser-7062717/episodes/inside-the-hph-client-experience-a-conversation-with-zac-leeson/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/the-trusted-adviser-7062717/inside-the-hph-client-experience-a-conversation-with-zac-leeson.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.