# 106 Chris Freet on AI, Fan Loyalty & the Evolution of Sports Technology Page: https://stenobird.com/podcast/the-sports-business-leaders-podcast-7164281/106-chris-freet-on-ai-fan-loyalty-the-evolution-of-sports-technology Text version: https://stenobird.com/podcast/the-sports-business-leaders-podcast-7164281/106-chris-freet-on-ai-fan-loyalty-the-evolution-of-sports-technology.md Podcast: [The Sports Business Leaders Podcast](https://stenobird.com/podcast/the-sports-business-leaders-podcast-7164281) Published: 2026-06-10T18:28:38+00:00 Episode link: https://podcasters.spotify.com/pod/show/sportsbusinessleaders/episodes/106-Chris-Freet-on-AI--Fan-Loyalty--the-Evolution-of-Sports-Technology-e3kk8ee Audio file: https://anchor.fm/s/e9c4d3c8/podcast/play/121298830/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-5-10%2F425899830-44100-2-37db76741dafc.m4a Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/the-sports-business-leaders-podcast-7164281/episodes/106-chris-freet-on-ai-fan-loyalty-the-evolution-of-sports-technology Duration seconds: 938 ## Resource Chris Freet is the Executive Vice President and Chief Strategy Officer at ⁠WMT Digital⁠ . On this episode, we discuss how teams, leagues, and entertainment organizations are rethinking fan engagement in the modern era. Chris shares insights from nearly two decades working inside college athletics before helping scale WMT Digital into one of the leading fan data and engagement platforms in sports. The conversation dives into first-party data, fan ownership, AI-driven personalization, loyalty programs, NIL-driven revenue shifts in college sports, and why organizations must stop optimizing only for attendance and start optimizing for “fan economics.” They also discuss how leading teams are building year-round fan relationships, the growing importance of data infrastructure, and what sports executives and entrepreneurs need to understand about the future of the industry. ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/the-sports-business-leaders-podcast-7164281/episodes/106-chris-freet-on-ai-fan-loyalty-the-evolution-of-sports-technology/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/the-sports-business-leaders-podcast-7164281/106-chris-freet-on-ai-fan-loyalty-the-evolution-of-sports-technology.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.