# Transforming The Lives of Residents Through Two-Way Contact Page: https://stenobird.com/podcast/the-social-housing-round-table-7157271/transforming-the-lives-of-residents-through-two-way-contact Text version: https://stenobird.com/podcast/the-social-housing-round-table-7157271/transforming-the-lives-of-residents-through-two-way-contact.md Podcast: [The Social Housing Round Table](https://stenobird.com/podcast/the-social-housing-round-table-7157271) Published: 2026-06-23T15:14:20+00:00 Episode link: https://theshrt.podbean.com/e/transforming-the-lives-of-residents-through-two-way-contact/ Audio file: https://mcdn.podbean.com/mf/web/3g9d9tjh4239yr3n/202606231425_2_6b8ki.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/the-social-housing-round-table-7157271/episodes/transforming-the-lives-of-residents-through-two-way-contact Duration seconds: 3640 ## Resource In this episode of The Social Housing Round Table, Matt Baird is joined by Sheree Brooks, Operations Manager for Older People Services at Gateway Housing, for a conversation exploring "Transforming The Lives of Residents Through Two-Way Contact". Sheree shares her personal journey into housing and her passion for supporting older residents to remain independent, connected and engaged within their communities. The conversation explores the impact of small actions, from a simple conversation or welfare check to creating opportunities for people to connect and thrive. The discussion highlights the importance of looking beyond the home itself and understanding the people, relationships and experiences that help communities flourish. Big thank you to Alertacall Ltd and REACT for sponsoring The Social Housing Round Table, without them, none of this would be possible. ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/the-social-housing-round-table-7157271/episodes/transforming-the-lives-of-residents-through-two-way-contact/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/the-social-housing-round-table-7157271/transforming-the-lives-of-residents-through-two-way-contact.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.