# SBA 549: IP Troubleshooting in BAS

Page: https://stenobird.com/podcast/the-smart-buildings-academy-podcast-teaching-you-building-automation-systems-integration-and-information-technology-1107781/sba-549-ip-troubleshooting-in-bas
Text version: https://stenobird.com/podcast/the-smart-buildings-academy-podcast-teaching-you-building-automation-systems-integration-and-information-technology-1107781/sba-549-ip-troubleshooting-in-bas.md
Podcast: [The Smart Buildings Academy Podcast | Teaching You Building Automation, Systems Integration, and Information Technology](https://stenobird.com/podcast/the-smart-buildings-academy-podcast-teaching-you-building-automation-systems-integration-and-information-technology-1107781)
Published: 2026-06-11T12:00:00+00:00
Episode link: https://podcast.smartbuildingsacademy.com/549
Audio file: https://traffic.libsyn.com/secure/buildingautomationmonthly/SBA_549_-_IP_Troubleshooting_for_BAS_-_Audio.m4a?dest-id=382251
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Duration seconds: 2277

## Resource

If your building automation devices are moving to BACnet/IP, troubleshooting communication issues requires a different mindset than checking wiring and terminations. A controller can have power, link lights, and appear healthy, yet still remain invisible to your discovery tools. The challenge is that many of today's failures are hidden inside network configurations rather than physical connections. In this episode, you'll learn how to think through IP communication problems with a practical framework that helps you identify issues faster and avoid the guesswork that often leads to longer troubleshooting sessions. Topics Covered • Why IP networking has become a critical skill for building automation professionals • The network concepts that impact controller communication the most • Essential troubleshooting tools every technician should know • A step-by-step process for isolating communication failures • Common BACnet/IP issues that repeatedly cause problems in the field The next time a controller won't communicate despite looking perfectly healthy, you'll have a clear process to follow and the right questions to ask.

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## Transcript

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