# How SRE Teams Use Service Level Objectives to Align Business and Engineering Page: https://stenobird.com/podcast/the-site-reliability-podcast-with-fexingo-sre-uptime-and-production-engineering-7871923/how-sre-teams-use-service-level-objectives-to-align-business-and-engineering Text version: https://stenobird.com/podcast/the-site-reliability-podcast-with-fexingo-sre-uptime-and-production-engineering-7871923/how-sre-teams-use-service-level-objectives-to-align-business-and-engineering.md Podcast: [The Site Reliability Podcast with Fexingo: SRE, Uptime, and Production Engineering](https://stenobird.com/podcast/the-site-reliability-podcast-with-fexingo-sre-uptime-and-production-engineering-7871923) Published: 2026-07-17T10:12:25+00:00 Episode link: https://audio.fexingo.com/business/the-site-reliability-podcast/episode-0116.mp3 Audio file: https://audio.fexingo.com/business/the-site-reliability-podcast/episode-0116.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/the-site-reliability-podcast-with-fexingo-sre-uptime-and-production-engineering-7871923/episodes/how-sre-teams-use-service-level-objectives-to-align-business-and-engineering Duration seconds: 526 ## Resource Episode 116 of The Site Reliability Podcast explores how SRE teams use Service Level Objectives (SLOs) to create a shared language between business stakeholders and engineering. Lucas and Luna break down a real example from a large e-commerce platform where a 99.95% availability SLO prevented a costly over-engineering decision. They discuss the difference between SLIs, SLOs, and SLAs, how error budgets enable innovation, and common pitfalls like vanity metrics. The hosts explain how to define meaningful SLOs that reflect user experience rather than infrastructure health, and how to use them to guide incident prioritization and capacity planning. This episode is ideal for SREs, platform engineers, and tech leaders looking to bridge the gap between reliability and business goals. #SRE #SiteReliabilityEngineering #SLO #ServiceLevelObjective #ErrorBudget #Reliability #Uptime #IncidentResponse #Observability #Monitoring #DevOps #PlatformEngineering #BusinessAlignment #TechLeadership #FexingoBusiness #BusinessPodcast #Technology #ECommerce Keep every episode free: buymeacoffee.com/fexingo ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/the-site-reliability-podcast-with-fexingo-sre-uptime-and-production-engineering-7871923/episodes/how-sre-teams-use-service-level-objectives-to-align-business-and-engineering/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/the-site-reliability-podcast-with-fexingo-sre-uptime-and-production-engineering-7871923/how-sre-teams-use-service-level-objectives-to-align-business-and-engineering.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.