# How SRE Teams Use Blameless Postmortems to Build Trust

Page: https://stenobird.com/podcast/the-site-reliability-podcast-with-fexingo-sre-uptime-and-production-engineering-7871923/how-sre-teams-use-blameless-postmortems-to-build-trust
Text version: https://stenobird.com/podcast/the-site-reliability-podcast-with-fexingo-sre-uptime-and-production-engineering-7871923/how-sre-teams-use-blameless-postmortems-to-build-trust.md
Podcast: [The Site Reliability Podcast with Fexingo: SRE, Uptime, and Production Engineering](https://stenobird.com/podcast/the-site-reliability-podcast-with-fexingo-sre-uptime-and-production-engineering-7871923)
Published: 2026-06-25T22:23:48+00:00
Episode link: https://audio.fexingo.com/business/the-site-reliability-podcast/episode-0073.mp3
Audio file: https://audio.fexingo.com/business/the-site-reliability-podcast/episode-0073.mp3
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JSON: https://stenobird.com/v1/public/podcasts/the-site-reliability-podcast-with-fexingo-sre-uptime-and-production-engineering-7871923/episodes/how-sre-teams-use-blameless-postmortems-to-build-trust
Duration seconds: 506

## Resource

In Episode 73 of The Site Reliability Podcast, Lucas and Luna explore how blameless postmortems transform incident response culture. Using examples from a major e-commerce platform's 2024 database outage, they break down the difference between blame and accountability, explain why 'human error' is a shallow root cause, and share how one team cut repeat incidents by 40% just by rewiring their post-incident process. They also touch on the tension between blameless culture and individual responsibility, and why some engineers push back. Practical tips for running your first blameless postmortem included. #BlamelessPostmortems #IncidentResponse #SRE #SiteReliabilityEngineering #DevOps #RootCauseAnalysis #PostIncidentReview #LearningCulture #ReliabilityEngineering #NoBlameCulture #IncidentManagement #SoftwareEngineering #ProductionEngineering #FexingoBusiness #BusinessPodcast #TechnologyPodcast #SREPodcast #ResilienceEngineering Keep every episode free: buymeacoffee.com/fexingo

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## Transcript

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