# Ep. 76 - Fiona Hayes: Why Perspective Is the Most Underrated Skill in Higher Education Page: https://stenobird.com/podcast/the-signal-7024065/ep-76-fiona-hayes-why-perspective-is-the-most-underrated-skill-in-higher-education Text version: https://stenobird.com/podcast/the-signal-7024065/ep-76-fiona-hayes-why-perspective-is-the-most-underrated-skill-in-higher-education.md Podcast: [The Signal](https://stenobird.com/podcast/the-signal-7024065) Published: 2026-02-27T09:00:00+00:00 Episode link: https://edtechconnect.castos.com/episodes/fiona-hayes-why-perspective-is-the-most-underrated-skill-in-higher-education Audio file: https://episodes.castos.com/66cf7b74d67cb0-47099354/2347955/c1e-vq19vh5jm52bw3wxj-jpqx7ojqhr01-supg4j.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/the-signal-7024065/episodes/ep-76-fiona-hayes-why-perspective-is-the-most-underrated-skill-in-higher-education Duration seconds: 1310 ## Resource Fiona’s journey is anything but conventional: from clinical audiologist and university instructor to scaling a global edtech startup used by over 30,000 students at institutions like Harvard, Stanford, and UC Berkeley. She serves as the CEO and co-founder of Viewpoint Simulations. She shares how teaching during the pandemic revealed a gap in experiential learning—and how she and her co-founder turned a classroom tool into a thriving platform that transforms lecture content into active role-playing simulations. Fiona shares her experiences building a fully remote, mission-driven team, why educator-to-educator referrals fuel growth, and how deep LMS integration became a non-negotiable key to adoption. Whether you’re an educator looking to engage students in new ways, an edtech founder navigating early growth, or a leader curious about the future of experiential learning, this conversation is packed with real-world insights on innovation, empathy, and scaling with purpose. Key Takeaways Experiential Learning Fills a Critical Gap – Viewpoint Simulations transforms traditional lecture content into active role-playing, debate, and negotiation exercises—helping students move from passive consumption to engaged, perspective-taking learning. Empathy-Driven Product Development – Fiona’s background as an audiologist and educator taught her that communication isn’t one-size-fits-all. This mindset shapes how Viewpoint designs for diverse learners and maintains an open feedback loop with educators. Educators Are Your Best Advocates – Viewpoint’s early traction came largely from educator referrals and peer-to-peer sharing. Building tools that educators genuinely want to use—and making them easy to share—creates organic, scalable growth. LMS Integration Is Mission-Critical – Deep inte… ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/the-signal-7024065/episodes/ep-76-fiona-hayes-why-perspective-is-the-most-underrated-skill-in-higher-education/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/the-signal-7024065/ep-76-fiona-hayes-why-perspective-is-the-most-underrated-skill-in-higher-education.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.