# The #1 Leadership Mistake That Breaks Trust (and How to Avoid it)

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Text version: https://stenobird.com/podcast/the-shift-forward-with-dr-cindy-pace-7827865/the-1-leadership-mistake-that-breaks-trust-and-how-to-avoid-it.md
Podcast: [The SHIFT Forward with Dr. Cindy Pace](https://stenobird.com/podcast/the-shift-forward-with-dr-cindy-pace-7827865)
Published: 2026-05-05T06:08:32+00:00
Episode link: https://shows.acast.com/the-shift-forward-podcast-with-dr-cindy-pace/episodes/69f98960836b4ec718ac067e
Audio file: https://sphinx.acast.com/p/open/s/69e91f0a23929c3a2a963010/e/69f98960836b4ec718ac067e/media.mp3
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Duration seconds: 2492

## Resource

At a time when companies are making bold moves around AI, Trust is an afterthought, often treated like it will take care of itself. It won’t. Trust is one of the most urgent and misunderstood forces shaping our workplaces. According to a Gallup Poll,  just 19 percent of employees trust their leaders. In the premiere episode of The SHIFT Forward, Dr. Cindy Pace is joined by top management thinker, CEO of Intangible Labs, speaker and author of “ Our Best Work, ” Nilofer Merchant.  They unpack the trust megaSHIFT from institutional promises to earned trust, credibility, and transparency.  The SHIFT Forward with Dr. Cindy Pace releases biweekly on Tuesdays. Learn about Cindy at https://www.drcindypace.com Views and opinions expressed during the podcast are those of the individuals expressing them and do not necessarily reflect those of Hueman Group Media. Hosted on Acast. See acast.com/privacy for more information.

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## Transcript

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