# The 5 Rules That Transform Grocery Teams and Can Elevate Any Business

Page: https://stenobird.com/podcast/the-restaurant-technology-guys-podcast-brought-to-you-by-custom-business-solutions-1100821/the-5-rules-that-transform-grocery-teams-and-can-elevate-any-business
Text version: https://stenobird.com/podcast/the-restaurant-technology-guys-podcast-brought-to-you-by-custom-business-solutions-1100821/the-5-rules-that-transform-grocery-teams-and-can-elevate-any-business.md
Podcast: [The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions](https://stenobird.com/podcast/the-restaurant-technology-guys-podcast-brought-to-you-by-custom-business-solutions-1100821)
Published: 2026-06-22T06:20:14+00:00
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Duration seconds: 2504

## Resource

00:00 Introduction to Steve Black and His Journey 02:48 The Five Rules of Leadership 05:43 The Importance of People in Business 08:15 Inception of the Five Rules 10:57 Rule One: Do Your Job 13:42 Rule Two: Be Kind 16:32 The Impact of Kindness in Leadership 19:34 The Importance of Kindness in Leadership 22:03 No Surprises: A Leadership Principle 24:23 Eliminating Drama in the Workplace 28:45 Protecting the Brand: A Leadership Responsibility 33:01 Embedding Leadership Lessons Through Masterclass

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## Transcript

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