# Episode 184: How To Avoid The #1 Mistake That You're Making With Upset Parents

Page: https://stenobird.com/podcast/the-private-school-leader-podcast-5763378/episode-184-how-to-avoid-the-1-mistake-that-you-re-making-with-upset-parents
Text version: https://stenobird.com/podcast/the-private-school-leader-podcast-5763378/episode-184-how-to-avoid-the-1-mistake-that-you-re-making-with-upset-parents.md
Podcast: [The Private School Leader Podcast](https://stenobird.com/podcast/the-private-school-leader-podcast-5763378)
Published: 2026-04-25T11:00:00+00:00
Episode link: https://www.theprivateschoolleader.com/podcasts/the-private-school-leader-podcast/episodes/2149199914
Audio file: https://app.kajabi.com/podcasts/medias/2149199914.mp3
Processing state: processed
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Duration seconds: 2241

## Resource

Let me ask you a question. Have you ever walked into a meeting with an upset parent and thought: “OK, I just need to stay calm, explain the facts, and this will be fine.” And then 10 minutes later… The parent is more upset. You’re starting to feel defensive. The conversation is going sideways. And you’re thinking, “How did we get here?” There is a common mistake that many private school leaders make in this situation. It leads to parents getting more upset than they were when the meeting started. We need to identify this mistake and learn strategies that will help us avoid making it ever again. On today’s episode of the PSLP, we are going to discuss: How To Avoid The #1 Mistake That You're Making With Upset Parents Thank you for listening to the podcast every week. You are making a difference in the lives of the students, teachers and parents at your school. I know that what you do is difficult, exhausting and lonely. Your hard work inspires me to keep making weekly content to try to encourage and inspire you as you serve your school. Thanks for all you do, Mark Minkus If you like the podcast, please write a review and leave a rating. Your review helps to push this content out as a suggested podcast to private school leaders all over the world. The Private School Leader Podcast has been downloaded in 71 countries and all 50 states. Thank you for listening and thanks for your review! I’ve created a FREE RESOURCE for you called “The Top 6 Ways To Protect Your School From a Lawsuit”. This is a 10 page pdf that will help you to keep your staff and students safe and help keep your school out of court. Litigation is expensive, time consuming and extremely stressful. This common sense guide will help you to be more intentional and proactive when it comes to protecting your sc…

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## Transcript

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