# 413: Built on Feedback, Not Features with Keith Peiris Page: https://stenobird.com/podcast/the-predictable-revenue-podcast-6401911/413-built-on-feedback-not-features-with-keith-peiris Text version: https://stenobird.com/podcast/the-predictable-revenue-podcast-6401911/413-built-on-feedback-not-features-with-keith-peiris.md Podcast: [The Predictable Revenue Podcast](https://stenobird.com/podcast/the-predictable-revenue-podcast-6401911) Published: 2025-12-11T12:07:00+00:00 Episode link: https://traffic.libsyn.com/secure/predictablerevenue/413_Keith_Peiris.mp3 Audio file: https://dts.podtrac.com/redirect.mp3/traffic.libsyn.com/secure/predictablerevenue/riverside_gmt20251204_205943_rec...___dec_10_2025_001_collin_stewarts_st_1.mp3?dest-id=513974 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/the-predictable-revenue-podcast-6401911/episodes/413-built-on-feedback-not-features-with-keith-peiris Duration seconds: 2351 ## Resource In this episode of the Predictable Revenue Podcast, host Collin Stewart interviews Keith Peiris, co-founder and CEO of Lightfield. He discusses the challenges faced in the early stages, the innovative strategies used for customer acquisition, and the importance of building strong relationships with early users. The conversation also delves into the significance of product market fit and the strategies employed during the launch of Lightfield. Keith outlines future plans for the platform, emphasizing the goal of becoming the go-to CRM for startups and small businesses, while also highlighting the need for continuous innovation in the CRM space. Highlights include: Finding the First Customers (06:52), Growth Through Word of Mouth (09:13), Creating Value Through Relationships (20:39), Understanding Product-Market Fit (26:04), and more... Stay updated with our podcast and the latest insights on Outbound Sales and Go-to-Market Strategies! ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/the-predictable-revenue-podcast-6401911/episodes/413-built-on-feedback-not-features-with-keith-peiris/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/the-predictable-revenue-podcast-6401911/413-built-on-feedback-not-features-with-keith-peiris.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.