# The franchise playbook: A CEO’s guide to restaurant expansion with Troy Hooper | 065 Page: https://stenobird.com/podcast/the-pre-shift-3009561/the-franchise-playbook-a-ceo-s-guide-to-restaurant-expansion-with-troy-hooper-065 Text version: https://stenobird.com/podcast/the-pre-shift-3009561/the-franchise-playbook-a-ceo-s-guide-to-restaurant-expansion-with-troy-hooper-065.md Podcast: [The Pre-Shift](https://stenobird.com/podcast/the-pre-shift-3009561) Published: 2025-07-02T10:00:00+00:00 Episode link: https://www.buzzsprout.com/1937749/episodes/17422672-the-franchise-playbook-a-ceo-s-guide-to-restaurant-expansion-with-troy-hooper-065.mp3 Audio file: https://www.buzzsprout.com/1937749/episodes/17422672-the-franchise-playbook-a-ceo-s-guide-to-restaurant-expansion-with-troy-hooper-065.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/the-pre-shift-3009561/episodes/the-franchise-playbook-a-ceo-s-guide-to-restaurant-expansion-with-troy-hooper-065 Duration seconds: 2636 ## Resource What does it take to grow a restaurant from a single location to a global phenomenon? In this episode, D.J. sits down with Troy Hooper, CEO of Hot Palate America, the holding company for the rapidly expanding Japanese fast-casual brand, Pepper Lunch. Troy pulls back the curtain on his extensive career, from his early days in the kitchen to leading a global brand. He offers a masterclass on scaling a restaurant business, detailing the crucial transition from hands-on manager to visionary execu... ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/the-pre-shift-3009561/episodes/the-franchise-playbook-a-ceo-s-guide-to-restaurant-expansion-with-troy-hooper-065/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/the-pre-shift-3009561/the-franchise-playbook-a-ceo-s-guide-to-restaurant-expansion-with-troy-hooper-065.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.