# Episode 37: Why Most Businesses Fail at Systems (And Donโ€™t Know It) Page: https://stenobird.com/podcast/the-paper-jacket-podcast-7101821/episode-37-why-most-businesses-fail-at-systems-and-don-t-know-it Text version: https://stenobird.com/podcast/the-paper-jacket-podcast-7101821/episode-37-why-most-businesses-fail-at-systems-and-don-t-know-it.md Podcast: [The Paper Jacket Podcast](https://stenobird.com/podcast/the-paper-jacket-podcast-7101821) Published: 2026-06-09T18:00:00+00:00 Episode link: https://podcasters.spotify.com/pod/show/paper-jacket-podcast/episodes/Episode-37-Why-Most-Businesses-Fail-at-Systems-And-Dont-Know-It-e3j22vr Audio file: https://anchor.fm/s/109ef56f0/podcast/play/119654843/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-4-7%2F37c53283-0919-8110-6714-46e52e3d4100.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/the-paper-jacket-podcast-7101821/episodes/episode-37-why-most-businesses-fail-at-systems-and-don-t-know-it Duration seconds: 1186 ## Resource Most entrepreneurs are great at vision. But thatโ€™s also the problem. In this episode of ๐—ง๐—ต๐—ฒ ๐—ฃ๐—ฎ๐—ฝ๐—ฒ๐—ฟ ๐—๐—ฎ๐—ฐ๐—ธ๐—ฒ๐˜ ๐—ฃ๐—ผ๐—ฑ๐—ฐ๐—ฎ๐˜€๐˜, we sit down with ๐— ๐—ฎ๐—ป๐—ป๐˜† ๐——๐—ฒ ๐—Ÿ๐—ฎ ๐—ฉ๐—ฒ๐—ด๐—ฎ, serial entrepreneur and founder of ๐—ฅ๐—ถ๐—ฝ๐—ฝ๐—น๐—ฒ ๐—Ÿ๐—ฒ๐—ฎ๐—ฑ๐—ฒ๐—ฟ๐˜€๐—ต๐—ถ๐—ฝ ๐—–๐—ผ๐—ฎ๐—ฐ๐—ต๐—ถ๐—ป๐—ด, to unpack one of the biggest blind spots in business: ๐˜€๐˜†๐˜€๐˜๐—ฒ๐—บ๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—ผ๐—ฝ๐—ฒ๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€. Manny shares his journey from engineer at GE to running a family restaurantโ€”and eventually becoming a business coach helping companies identify the weak points that either help them growโ€ฆ or quietly destroy them. We dive into: Why most entrepreneurs are ๐˜ƒ๐—ถ๐˜€๐—ถ๐—ผ๐—ป๐—ฎ๐—ฟ๐—ถ๐—ฒ๐˜€, ๐—ป๐—ผ๐˜ ๐—ผ๐—ฝ๐—ฒ๐—ฟ๐—ฎ๐˜๐—ผ๐—ฟ๐˜€ The #1 reason businesses stall (hint: itโ€™s not marketing) How poor systems create chaosโ€”even in successful companies Why ๐˜†๐—ผ๐˜‚ (๐˜๐—ต๐—ฒ ๐—ผ๐˜„๐—ป๐—ฒ๐—ฟ) might be the bottleneck The difference between having a businessโ€ฆ and having an operating system How Manny helps companies transform in the first 90 days If you feel like your business is working harder than it shouldโ€”or everything depends on youโ€”this episode will hit home. ๐Ÿ“Filmed at ๐—ฃ๐—ฎ๐—ฝ๐—ฒ๐—ฟ ๐—๐—ฎ๐—ฐ๐—ธ๐—ฒ๐˜ ๐—ฃ๐—ผ๐—ฑ๐—ฐ๐—ฎ๐˜€๐˜โ€™๐˜€ ๐—ฝ๐—ผ๐—ฑ๐—ฐ๐—ฎ๐˜€๐˜ ๐˜€๐˜๐˜‚๐—ฑ๐—ถ๐—ผ ๐—ถ๐—ป ๐——๐—ฒ๐—Ÿ๐—ฎ๐—ป๐—ฑ, ๐—™๐—น๐—ผ๐—ฟ๐—ถ๐—ฑ๐—ฎ, where real business conversations happen. ๐ŸŒ Learn more about Ripple Leadership Coaching: https://myripplecoach.com๐ŸŽฌ Produced by: https://paper-jacket.com ๐—ง๐—ถ๐—บ๐—ฒ๐˜€๐˜๐—ฎ๐—บ๐—ฝ๐˜€ 00:00 โ€“ Why Most Entrepreneurs Struggle with Systems 00:30 โ€“ Meet Manny De La Vega 01:30 โ€“ From Engineer at GE to Entrepreneur 03:00 โ€“ The Restaurant That Changed Everything 05:00 โ€“ Surviving 2008 and Learning Business the Hard Way 07:00 โ€“ Why Most Business Owners Feel Stuck 08:30 โ€“ The Truth: The Owner Is Usually the Problem 10:00 โ€“ What โ€œSystemsโ€ Actually Mean in Business 11:30 โ€“ Why Visionaries Avoid Operations 13:00 โ€“ The Operating System Analogy (And Why It Matters) 14:30 โ€“ Mannyโ€™s Coaching Framework Explained 16:00 โ€“ What Happens in the First 90 Days 17:30 โ€“ Why Familyโ€ฆ ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/the-paper-jacket-podcast-7101821/episodes/episode-37-why-most-businesses-fail-at-systems-and-don-t-know-it/transcription-requests` โ€” Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/the-paper-jacket-podcast-7101821/episode-37-why-most-businesses-fail-at-systems-and-don-t-know-it.md` โ€” Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.