# Perception Matters: Insights with Kendria Taylor

Page: https://stenobird.com/podcast/the-nonprofit-nook-7440025/perception-matters-insights-with-kendria-taylor
Text version: https://stenobird.com/podcast/the-nonprofit-nook-7440025/perception-matters-insights-with-kendria-taylor.md
Podcast: [The NonProfit Nook](https://stenobird.com/podcast/the-nonprofit-nook-7440025)
Published: 2025-12-16T11:00:00+00:00
Episode link: https://thenonprofitnook.com/episode/perception-matters-insights-with-kendria-taylor
Audio file: https://episodes.captivate.fm/episode/5fc4f2af-8c25-4f16-8359-ba5a1b29aa02.mp3
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JSON: https://stenobird.com/v1/public/podcasts/the-nonprofit-nook-7440025/episodes/perception-matters-insights-with-kendria-taylor
Duration seconds: 2271

## Resource

In this episode of The NonProfit Nook, host Wendy Kidd welcomes back Kendria Taylor, a learning and development expert with over 20 years of experience. Kendria shares her insights on the importance of perception for nonprofit leaders, particularly focusing on the perceptions of Executive Directors by the public, board members, and staff. The discussion covers strategies for aligning personal behavior with organizational mission, improving communication, and developing empathy. Kendria also offers practical advice for Executive Directors and boards facing conflicts, emphasizing the need for honest self-assessment and structured communication. Listeners are encouraged to consider how they are perceived and to address any issues with a proactive and empathetic approach. Wendy also notes that the podcast will take a brief hiatus over the holidays, returning on January 6th. https://www.tg8solutions.com https://www.instagram.com/thekendriataylor/ https://www.instagram.com/tg8solutionsinsight/ https://www.bosslevelengaged.com/services-for-nonprofits-nonprofitnook https://thenonprofitnook.com/ https://www.youtube.com/@BossLevelEngaged 00:00 Introduction to the Rumor Mill 00:30 Welcome to The NonProfit Nook 01:18 Meet Kendria Taylor: Learning and Development Powerhouse 02:23 Discussing Feedback and Generational Workforce 03:38 Diving into Perception in Nonprofits 08:54 Empathy and Leadership in Nonprofits 12:19 Balancing Frontline and Office Work 15:29 Effective Board Management 19:11 Addressing Perception Issues 20:14 Naming and Taming Emotions 21:16 Empathy in the Workplace 22:23 Addressing Board and ED Conflicts 25:21 Communication and Generational Differences 27:51 Assessing Board Impact and Engagement 30:11 Perception and Public Image 35:05 Final Thoughts and Listener Eng…

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## Transcript

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