# Episode 40 - Why Most MSPs Get Compliance Completely Wrong (w/Guest: Tim Golden) Page: https://stenobird.com/podcast/the-msp-sales-podcast-7028645/episode-40-why-most-msps-get-compliance-completely-wrong-w-guest-tim-golden Text version: https://stenobird.com/podcast/the-msp-sales-podcast-7028645/episode-40-why-most-msps-get-compliance-completely-wrong-w-guest-tim-golden.md Podcast: [The MSP Sales Podcast](https://stenobird.com/podcast/the-msp-sales-podcast-7028645) Published: 2026-05-04T13:00:00+00:00 Episode link: https://mspsalespodcast.podbean.com/e/episode-40-why-most-msps-get-compliance-completely-wrong/ Audio file: https://mcdn.podbean.com/mf/web/8a2nikrwgh98gvdw/Episode_409x4l6.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/the-msp-sales-podcast-7028645/episodes/episode-40-why-most-msps-get-compliance-completely-wrong-w-guest-tim-golden Duration seconds: 3441 ## Resource Most MSPs get compliance completely wrong. They treat it like a product. They overcomplicate it. Or they try to charge a premium for something they can’t clearly define. In this episode, Tim Golden (Founder and CEO of Compliance Scorecard) breaks down what compliance actually is - and how MSPs should be using it. → Why compliance is a process, not a tool→ How to position yourself as a facilitator, not just a fixer→ The simple framework for delivering compliance without complexity→ How compliance uncovers gaps that turn into real revenue This isn’t about adding another service. It’s about changing how you think about value, risk, and your role in the client relationship. If you’re trying to move upstream, get a seat at the table, and stop being seen as “just IT” - this is the shift.Looking for Tim's FTC Safeguards CaaS Facilitation Workflow Document (mentioned in the episode) ? Get it here.It's a practical playbook to help Managed Service Providers (MSPs) guide small and midsize businesses through the legal requirements of the FTC Safeguards Rule (16 CFR 314.4). _____________________________________________________ Learn all about Feel-Good MSP and our end-to-end MSP sales training, growth and development program at: www.FeelGoodMSP.comBrian's book "How To Sell a Sh*tload of Managed Services (without selling your soul)", is now available in both hard-copy and audiobook format!It’s your roadmap to build repeatable growth, higher margins, and stronger client relationships without compromising values.Get it now at Amazon.com https://a.co/d/hJKoFxg. .#MSP #MSPSales #ManagedServices #ManagedServiceProvider #TechSales #MSPCommunity #ITServices #ManagedIT #CloudServices #ITConsulting #MSPSalesTraining #SalesProcess #BusinessStrategy #BusinessGrowth #MSPMarketing #SalesTraining… ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/the-msp-sales-podcast-7028645/episodes/episode-40-why-most-msps-get-compliance-completely-wrong-w-guest-tim-golden/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/the-msp-sales-podcast-7028645/episode-40-why-most-msps-get-compliance-completely-wrong-w-guest-tim-golden.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.