# How it pays to be nice! The top ten big firms to haggle with and their call centre secrets

Page: https://stenobird.com/podcast/the-martin-lewis-podcast-644025/how-it-pays-to-be-nice-the-top-ten-big-firms-to-haggle-with-and-their-call-centre-secrets
Text version: https://stenobird.com/podcast/the-martin-lewis-podcast-644025/how-it-pays-to-be-nice-the-top-ten-big-firms-to-haggle-with-and-their-call-centre-secrets.md
Podcast: [The Martin Lewis Podcast](https://stenobird.com/podcast/the-martin-lewis-podcast-644025)
Published: 2026-06-18T18:21:00+00:00
Episode link: http://www.bbc.co.uk/programmes/p0nsv1jt
Audio file: http://open.live.bbc.co.uk/mediaselector/6/redir/version/2.0/mediaset/audio-nondrm-download-rss/proto/http/vpid/p0nsv0c9.mp3
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Duration seconds: 3477

## Resource

Martin Lewis gives you his top ten list of big firms you can haggle with to get the best price on things like satellite TV, phone bills, breakdown cover, insurance, and loads more. He also reveals call centre secrets, including tips from their actual staff, and from listeners who’ve managed to save. As the US and Iran have agreement to extend the ceasefire, will energy bills start to fall? Plus, Mastermind this week is all about a tax-free savings allowance few people know about. If you want to ask Martin a question, you now can! His Question Time podcast lets you ask Martin absolutely anything and everything (within reason!) – so if you’ve always wanted to know his favourite bridge, if he can do a handstand for longer than a minute, or have a very complicated question about your finances, email it to MartinLewisPodcast@bbc.co.uk .

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## Transcript

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