# How to Manage the Employee Who Always Says I Already Know That

Page: https://stenobird.com/podcast/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622/how-to-manage-the-employee-who-always-says-i-already-know-that
Text version: https://stenobird.com/podcast/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622/how-to-manage-the-employee-who-always-says-i-already-know-that.md
Podcast: [The Manager's Hour with Fexingo: People Management, Team Building, and Leadership Skills](https://stenobird.com/podcast/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622)
Published: 2026-07-10T16:50:00+00:00
Episode link: https://audio.fexingo.com/business/the-managers-hour/episode-0106.mp3
Audio file: https://audio.fexingo.com/business/the-managers-hour/episode-0106.mp3
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Duration seconds: 460

## Resource

In this episode of The Manager's Hour, Lucas and Luna tackle one of the most frustrating phrases a manager can hear: 'I already know that.' They explore why employees shut down learning, the difference between genuine expertise and defensive posturing, and a practical three-step framework for turning that resistance into curiosity. Using a real-world example from a mid-size software team, they discuss how a manager named Priya helped a senior developer named Tom move from 'I know' to 'show me' — and how it improved team collaboration and knowledge sharing. The hosts also touch on the neuroscience of why our brains resist new information when we feel our competence is threatened. If you've ever had a team member who nods along but never absorbs feedback, this episode offers concrete phrases and approaches to try tomorrow. #EmployeeResistance #IKnowThat #ManagingDefensiveness #LeadershipSkills #PeopleManagement #TeamBuilding #Coaching #FeedbackCulture #GrowthMindset #Curiosity #PsychologicalSafety #ManagerTraining #CommunicationSkills #Business #ManagementPodcast #FexingoBusiness #BusinessPodcast #TheManagersHour Keep every episode free: buymeacoffee.com/fexingo

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